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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

33% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

Treat fairly

Good rates and reward existing customers with enhanced rates. Have always found staff easy to contact and helpful Reviewed on: 15th April 2025

Great interest rates and customer service.

Great interest rates and customer service. Excellent products and easy to use service. Everything is explained clearly Reviewed on: 15th April 2025

The onboarding process was excellent.

The onboarding process was excellent. Reviewed on: 15th April 2025

Everything was dealt with efficiently.

Everything was dealt with efficiently. Communication is good too. Reviewed on: 15th April 2025

Very professional great rates and easy to work with

Very simple online investing, competitive rate with great communication. Reviewed on: 15th April 2025

Rock solid products, with best in class savings rate...

Rock solid products, with best in class savings rates, variety of saving options which cater to everyone looking for great interest rates simple to use web site. Reviewed on: 15th April 2025

Very friendly company to work with

It is very difficult to fine user friendly websites nowadays, but UTB have one of then easiest websites to navigate around. I was very impressed that it was so easy to find then product I was looking for. Reviewed on: 15th April 2025

Excellent bank

Good rates of interest on fixed rate bonds and answer the phone quickly and pleasantly to deal with queries Reviewed on: 15th April 2025

Le Chris review

Excellent professional and efficient service Reviewed on: 15th April 2025

Very Helpful staff, and quick to respond call centre

Very Helpful staff, and quick to respond call centre Reviewed on: 15th April 2025

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