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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1330 reviews)

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4.90

Based on 1,330 reviews, last reviewed 7th Mar 2026

31800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I have several different accounts. I have several different accounts. Always get an email when a fixed account is about to mature and it is easy to move money to a new account or withd... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1330)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Very good service, friendly and excelent

Very good service, friendly and excelent Reviewed on: 25th February 2025

Excellent support and service

Have been investing with UTB for a number of years and this year decided to make some changes. Having made a few calls to Customer services for help I can say without hesitation the help and advice provided was excellent from all those I spoke with. Reviewed on: 25th February 2025

Fabulous Customer Service!

From the moment I made my initial enquiry through to investing in a savings bond the customer service was excellent. Reviewed on: 25th February 2025

I have had several accounts over the years.

I have had several accounts over the years. UTB have always delivered a competitive interest rates, and kept me informed when the account came to end of term. I have been happy enough to open more accounts with them. Reviewed on: 25th February 2025

savings with united trust bank

I have had savings with united trust bank quite a few times over the years and always found the rates very competitive and on the odd phone call I’ve made, found the staff knowledgeable and helpful. The online service is easy to use . Reviewed on: 25th February 2025

Excellent customer service, competitive rates and ea...

Excellent customer service, competitive rates and easy to use on line Reviewed on: 25th February 2025

If you have a problem the staff will always take the...

If you have a problem the staff will always take the time to resolve the issue, Also being a bit older and not tec. minded they will talk you though step by step until it's sorted. Have recommended to friends and family Reviewed on: 25th February 2025

Very helpfull and pleasent people

Very helpfull and pleasent people Reviewed on: 25th February 2025

Competitive interest rates and good service.

Competitive interest rates and good service. I shall continue to use United Trust Bank whenever I need to use the banking system Reviewed on: 25th February 2025

Simplicity on everything, from opening an account, g...

Simplicity on everything, from opening an account, good rates of interest and online convenience. Interest is paid directly into a nominated account on time. Reviewed on: 25th February 2025

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