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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1335 reviews)

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4.90

Based on 1,335 reviews, last reviewed 10th Mar 2026

32300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Regularly amongst top rate payers, easy to open acco... Regularly amongst top rate payers, easy to open accounts, easy to contact. Reviewed on: 10th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1335)

Review of the United Trust Bank, Personal Savings:

United Trust Bank offers very good saving rate and c...

United Trust Bank offers very good saving rate and customer service. Reviewed on: 16th April 2025

Good value and good communication

I needed a place to put some savings. I found some good value bonds and the whole process was absolutely easy from start to finish. At one point, I had a problem with our internet and so did have to telephone once. I quickly spoke to a real person who was very helpful. Very happy with the service so far. Reviewed on: 25th February 2025

So far so good everything is fine

So far so good everything is fine Reviewed on: 25th February 2025

Good people to deal with.

Good people to deal with. Very easy to get set up. Reviewed on: 25th February 2025

Easy transactions with great communication

Easy transactions with great communication Reviewed on: 25th February 2025

Very helpful staff when we needed advice

Very helpful staff when we needed advice Reviewed on: 25th February 2025

Opening up bond easy and great interest rate

Opening up bond easy and great interest rate Reviewed on: 25th February 2025

Excellent bank

All contact with bank personnel has been very good interest rates are competitive Reviewed on: 25th February 2025

.Excellent customer service

.I found their customer service to be excellent. So good to talk to someone who is knowledgeable, friendly and helpful . Reviewed on: 25th February 2025

Savings customer service

I’ve been saving with them for many years now, always found then helpful whether when asking for information or help. Would say they go over and above with customer service leaving you feeling confident about saving with them. Also I found if an error is made they are quick to sort it out. Love that they reward existing customers with a better rate. Reviewed on: 25th February 2025

I have had excellent customer service for the last 4...

I have had excellent customer service for the last 4 years, will continue to save with UTB for years to come. Reviewed on: 25th February 2025

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