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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

31% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

Fabulous Customer Service!

From the moment I made my initial enquiry through to investing in a savings bond the customer service was excellent. Reviewed on: 25th February 2025

I have had several accounts over the years.

I have had several accounts over the years. UTB have always delivered a competitive interest rates, and kept me informed when the account came to end of term. I have been happy enough to open more accounts with them. Reviewed on: 25th February 2025

savings with united trust bank

I have had savings with united trust bank quite a few times over the years and always found the rates very competitive and on the odd phone call I’ve made, found the staff knowledgeable and helpful. The online service is easy to use . Reviewed on: 25th February 2025

Excellent customer service, competitive rates and ea...

Excellent customer service, competitive rates and easy to use on line Reviewed on: 25th February 2025

If you have a problem the staff will always take the...

If you have a problem the staff will always take the time to resolve the issue, Also being a bit older and not tec. minded they will talk you though step by step until it's sorted. Have recommended to friends and family Reviewed on: 25th February 2025

Very helpfull and pleasent people

Very helpfull and pleasent people Reviewed on: 25th February 2025

Competitive interest rates and good service.

Competitive interest rates and good service. I shall continue to use United Trust Bank whenever I need to use the banking system Reviewed on: 25th February 2025

Simplicity on everything, from opening an account, g...

Simplicity on everything, from opening an account, good rates of interest and online convenience. Interest is paid directly into a nominated account on time. Reviewed on: 25th February 2025

Efficient customer service and great interest rates.

Efficient, effective and patient customer service. ISA fixed rate savings were in the top three providers. Transfer from a stccks and shares ISA was seamless and quickerthan expeced. I would definitely recommend. Reviewed on: 25th February 2025

Best saving rate and system.

Best saving rate and system. The online system is great Reviewed on: 25th February 2025

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