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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1290 reviews)

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4.90

Based on 1,290 reviews, last reviewed 17th Feb 2026

28300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Well run company. Well run company. Very friendly and helpful staff. Fair interest rates. Keep up the good work, Kind regards MP. Reviewed on: 17th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1290)

So easy to use website with clear information.

So easy to use website with clear information. Competitive rates of interest and so easy to open new accounts. Reviewed on: 25th February 2025

Great products and standards of service

Range of savings products is excellent and offers plenty of choice with bonds of varying durations and favourable interest rates. Using the website is super easy. When dealing with a problem, staff were very polite and ensured the issue was fully resolved. I have lots of confidence in this bank for my savings. Reviewed on: 25th February 2025

Excellence in savings products

I have found United Bank provided excellent banking services. Their communication is second too none and they offered a good range of savings products. Including competitive interest rates. Their online banking is easy to understand and very helpful. Reviewed on: 25th February 2025

UTB provides excellent savings rates with a wide num...

UTB provides excellent savings rates with a wide number of options - particularly useful if you want create a “ladder” with maturity deposits over staggered dates. Reviewed on: 25th February 2025

So helpful and easy to deal with

So helpful and easy to deal with Reviewed on: 25th February 2025

Opening new ISAs was straightforward.

Opening new ISAs was straightforward. Reviewed on: 25th February 2025

Good interest rates and helpful staff

Good interest rates and helpful staff Reviewed on: 25th February 2025

Unbeatable customer care with UTB.

Great service experience from UTB every occasion I’ve needed to contact them. Friendly, patient and very professional standard of customer care. They really care about customer satisfaction. Reviewed on: 25th February 2025

A good constant.

Always a calm, sympathetic response to any queeries, plus the addition of constant supply of competitive rates for savers. Reviewed on: 25th February 2025

Great service

Easy to set up, no unwanted spam emails, good rate of interest. Reviewed on: 25th February 2025

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