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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.85 (1587 reviews)

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4.85

Based on 1,587 reviews, last reviewed 21st Apr 2026

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

Good rate & helpful staff.

The rate was good, the people I spoke to on the phone were very knowledgeable and helpful. The whole process was very smooth. Reviewed on: 27th February 2025

Excellent Service.

Very competitive rates, easy to manage account online. Reviewed on: 27th February 2025

Simple and straight forward

Simple, straightforward to interact online with minimal admin, so ideal to work with UTB. Reviewed on: 27th February 2025

Just very helpful not just online but person to p...

Just very helpful not just online but person to person Reviewed on: 27th February 2025

user friendly website and ease to surf

user friendly website and ease to surf Reviewed on: 26th February 2025

good customer experience

competitive rates, easy to use, good communication Reviewed on: 26th February 2025

Excellent service all the time.

I have savings with several 'brands' but I find United Trust Bank has been consistant in loyalty schemes. Excellent for small savers like myself. Reviewed on: 26th February 2025

repeat business

It was all so easy to follow and make the deposit as well as the term end completion Reviewed on: 26th February 2025

Great rate!

Market leading rate at the time of opening. Easy to understand and operate account. Reviewed on: 26th February 2025

A wise choice

We discovered United Trust Bank via recommendation from Martin Lewis's 'Money Saving Expert' website. Also, there was solid feedback on this bank on Trustpilot which also confirmed there was a very competent UK based Help Centre. The savings rate available was extremely competitive with an excellent, easy to use website. Accessing our account on-line is both secure and very straightforward. In summary, we definitely feel that choosing this savings account with UTB was a wise move and that they are genuinely interested in providing a good service to customers. Reviewed on: 26th February 2025

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