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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1303 reviews)

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4.90

Based on 1,303 reviews, last reviewed 24th Feb 2026

29600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Good interest rates and very good communication. Good interest rates and very good communication. Reviewed on: 24th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1303)

Staff very knowledgeable able to answer my questions...

Staff very knowledgeable able to answer my questions with satisfaction. Reviewed on: 25th February 2025

Easy Process

Easy to get account opening process Reviewed on: 25th February 2025

First class customer service.

Professional, courteous, first class customer service. Responsive and very clear communication. Reviewed on: 25th February 2025

I never worry about my accounts they are in safe hands

United trust look after me whenever I call regarding my accounts they are professional at all times which is very comforting. Reviewed on: 25th February 2025

Best rates and a wee bit extra f

Best rates and a wee bit extra f Reviewed on: 25th February 2025

the phone is annswered quickly and professionlly.

the phone is annswered quickly and professionlly.The staff are friendly.polite and efficient.they always do what they promise to do. Reviewed on: 25th February 2025

Very Good

Excellent rates and easy to use, Reviewed on: 25th February 2025

Good savings company.

Good savings company. No problems. Have no problem with the company. Reviewed on: 25th February 2025

Excellent online portal with clear and concise instr...

Excellent online portal with clear and concise instructions. Always competitive savings rates with good communication after any transactions. Can't fault their service. Reviewed on: 25th February 2025

Good experience, good savings rates

The application process for opening a savings account was simple and UTB kept me updated throughout. Whenever I've rung them to discuss my account I have been patched through to someone quickly and they have always been helpful and informed. Reviewed on: 25th February 2025

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