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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1335 reviews)

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4.90

Based on 1,335 reviews, last reviewed 10th Mar 2026

32300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Regularly amongst top rate payers, easy to open acco... Regularly amongst top rate payers, easy to open accounts, easy to contact. Reviewed on: 10th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1335)

Review of the United Trust Bank, Personal Savings:

United Trust Bank offers very good saving rate and c...

United Trust Bank offers very good saving rate and customer service. Reviewed on: 16th April 2025

Interest rates are regularly best in class

Interest rates are regularly at, or near, best in category for ISAs and non-ISA FRBs. Customer service as good as the other banks, easily. Reviewed on: 25th February 2025

Good rates , honest and trustworthy bank great custo...

Good rates , honest and trustworthy bank great customer service, all you want from a bank Reviewed on: 25th February 2025

Always perform to the highest level.

Always perform to the highest level.Never had a problem.They always offer consistently high ISA rates. Reviewed on: 25th February 2025

Excellent account and easy online management.

Excellent account and easy online management. Was a simple process to open. Reviewed on: 25th February 2025

Recently had a inheritance wasn't sure how to invest...

Recently had a inheritance wasn't sure how to invest or with who , did some research and UTB was the bank that had great reviews . So glad we invested with UTB seamless transaction , when i made contact with UTB on the phone the call was taken within a couple of rings and the staff are polite , helpful and professional . Would without doubt recommend to family and friends. Reviewed on: 25th February 2025

Outstanding staff assistance.

Last year I was compelled to write to the UTB commending not one but three members of staff who were so polite and helpful on each occasion that I had telephoned for assistance.They were a credit to UTB. Reviewed on: 25th February 2025

Easy to reach on phone.

Easy to reach on phone. Good easy to navigate website. Good service. Reviewed on: 25th February 2025

UB puts the customer first

Customer service and communications have always been of the highest standard Reviewed on: 25th February 2025

good communications.

Easy to use website, good communications. Reviewed on: 25th February 2025

Utterly outstanding in every way.

I have savings invested with 8 different providers and yet United Trust Bank is by far the best. The online banking service is easy to use. When I have to ring branch for advice the call is answered quickly and the response clear and efficient. Cannot fault the United Trust Bank. They provide a brilliant service, excellent rates and with a personal touch that is hard to find. Reviewed on: 25th February 2025

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