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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1282 reviews)

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4.90

Based on 1,282 reviews, last reviewed 15th Feb 2026

27500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Great bank that can be relied on. Great bank that can be relied on. I wouldn’t definitely recommend it. Reviewed on: 15th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1282)

An excellent provider of banking services

Competitive interest rates, good communication & on the rare occasions when I have had to email them I have had a quick response to my query. Reviewed on: 10th January 2024

Reply from United Trust Bank Thanks for your review, Ken. We're pleased you have had such a great experience with us so far! Nick Response date: 1st February 2024

Very helpful staff answer any questions comprehensiv...

Very helpful staff answer any questions comprehensively and clearly. The interest rate on my fixed rate ISA was excellent Reviewed on: 9th January 2024

Reply from United Trust Bank Thank you for your review, Robert. We're happy to know that you had such great help from our customer service team when you needed it! Nick Response date: 1st February 2024

I followed advice

Pleased with the outcome of my investment Reviewed on: 9th January 2024

Reply from United Trust Bank Thank you for the five stars, Mary! Nick Response date: 1st February 2024

Thank you - UTB.

Clear, concise, polite, responsive and very helpful, Reviewed on: 9th January 2024

Reply from United Trust Bank Thank you for your review, Jon. We're delighted that everything was clear and easy for you! Nick Response date: 1st February 2024

Great service

Setting up a new account was so quick and easy. Excellent communication throughout Reviewed on: 8th January 2024

Reply from United Trust Bank Thank you for your review, Brian. We're pleased everything was straightforward for you, and that you received great communication from us. Nick Response date: 1st February 2024

Great service and competitive interest rates.

Great service and competitive interest rates. Reviewed on: 3rd January 2024

Reply from United Trust Bank Thank you for your review, JC. We're pleased you found our service great and that the rates were right for you! Nick Response date: 1st February 2024

Excellent service

Fantastic account and helpful staff Reviewed on: 3rd April 2023

Great interest rates.

Easy to use saving accounts and fixed rate bonds. Reviewed on: 25th January 2023

First Class!

Good rate, excellent service and online banking is great and easy to use! Reviewed on: 22nd February 2021

best fixed term rate I could find with FSCS guarantee

opened 2 fixed rate accounts in the last 6 months - good rates and quick easy application process - fairly basic website but works fine and no problems Reviewed on: 8th December 2020

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