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United Trust Bank: Personal Savings reviews

4.90
Based on 1,287 reviews, last reviewed 17th Feb 2026
28000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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8%
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Latest highest rating:

5

Excellent customer service, great investment rates Excellent customer service, great investment rates Reviewed on: 17th February 2026
Jo 's avatar
Jo

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

About this product

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United Trust Bank Personal Savings reviews (1287)

Review of the United Trust Bank, Personal Savings:

Easy to open with a quick, hassle-free sign-up process.

5
Easy to open with a quick, hassle-free sign-up process. It offers one of the best interest rates available, making it a solid choice for growing your savings. Unlike some banks, the rates are transparent and competitive, not short introductory offers that drop later. The online platform is user-friendly, allowing instant access to balances, transfers, and savings tools. There are no hidden fees or restrictive conditions. Customer support is generally responsive by email. Overall, this account is a great option for those seeking a high-yield, no-fuss online savings solution. Reviewed on: 25th February 2025

Swift and efficient service.

5
Swift and efficient service. Friendly and helpful. Reviewed on: 11th February 2026

Prompt Action

5
My request was courteously and quickly dealt with. The person I spoke to understood my enquiry and clearly explained that they (United Trust Bank) would undertake action. Within 24 hours my request had been done. Reviewed on: 11th February 2026

Experienced staff capable to explain the query process.

5
Experienced staff capable to explain the query process. Excellent professionalism knowledge Manners and very important checked understanding very patient at all times Reviewed on: 11th February 2026

Easy to use great service and excellent communication

5
Easy to use great service and excellent communication Reviewed on: 11th February 2026

Excellent and professional service

5
Excellent and professional service Reviewed on: 11th February 2026

Simple straightforward and a great interest rate

5
Simple straightforward and a great interest rate Reviewed on: 11th February 2026

TOP NOTCH BANK

5
Great rates. Easy to open and review accounts. Excellent security which to an OAP like me is very important as all I hear about and read about are scams Reviewed on: 11th February 2026

For Company and Personal savings

5
I have saved with United Trust Bank fof many years. Historically I like that I can use their services for both for Corporate and Personal savings. I also like the fixed interest bond offerings. Now with the Online Banking everything is much easier. Not all the options on the online site are intuitive yet. Reviewed on: 11th February 2026

Flawless process for a deposit account.

5
Flawless process for a deposit account. Great communication from start to finish. Email contact is relevant, useful and appropriate. I know when I receive an email that I need to read it. This is particularly appreciated with my busy inbox Reviewed on: 11th February 2026

New Account

5
Opening the savings account was easy, and they offered an extremely competitive rate. I like the security details they use. Very happy overall with the service and responsiveness. Reviewed on: 11th February 2026

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