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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1296 reviews)

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4.90

Based on 1,296 reviews, last reviewed 21st Feb 2026

28900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Top Rate Reliable, quick to respond, impressive staff, easy to use on line. Reviewed on: 21st February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1296)

Review of the United Trust Bank, Personal Savings:

Easy to open with a quick, hassle-free sign-up process.

Easy to open with a quick, hassle-free sign-up process. It offers one of the best interest rates available, making it a solid choice for growing your savings. Unlike some banks, the rates are transparent and competitive, not short introductory offers that drop later. The online platform is user-friendly, allowing instant access to balances, transfers, and savings tools. There are no hidden fees or restrictive conditions. Customer support is generally responsive by email. Overall, this account is a great option for those seeking a high-yield, no-fuss online savings solution. Reviewed on: 25th February 2025

Great app and easy to use.

Great app and easy to use. Really good customer care Reviewed on: 11th February 2026

so far, so good!

haven't had a bad experience, so I suppose my experience is "good" Reviewed on: 11th February 2026

Good service and info.

Good service and info. Saves money Reviewed on: 11th February 2026

Good interest rates.

Good interest rates. Prompt payments into my nominated account. Reviewed on: 11th February 2026

Good communication & easy website to use.

Whenever I've needed to use the website, it's always clear & easy to use. Communication is also very clear. Reviewed on: 11th February 2026

A model for customer service for every bank

During recent additions and changes to our banking mandate. All queries and issues were speedily resolved unlike a similar experience with one of the current high street bank. Reviewed on: 11th February 2026

I am a widow and a bit of a technophobe

I am a widow and a bit of a technophobe! Telephoning UTB for help with my savings has been excellent. A patient and empathic service from all staff. Reviewed on: 11th February 2026

Always efficient in every transaction.

Always efficient in every transaction. Easy to contact too. Reviewed on: 11th February 2026

Easy and secure online banking

Online banking is easy and secure, when I initially had a query it was answered by a human not A1, which I prefer. Interest rates was good and always kept up to date with any changes. Reviewed on: 11th February 2026

Extremely easy to negotiate.

i find their web page easy to negotiate. Also you can always speak to someone and their custmer sevice team are very friendly. Reviewed on: 11th February 2026

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