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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (484 reviews)

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4.91

Based on 484 reviews, last reviewed 7th Mar 2025

40400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Top performer by far. Top performer by far. Outstanding service compared to other providers. If only they could learn and follow UTB Reviewed on: 7th March 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (484)

Easy to use

Opened an online account and it was straight forward Reviewed on: 25th February 2025

Positive first year

I've only started this year with your bank & have found my experience very pisitive. I hope to continue for a few more years. Reviewed on: 25th February 2025

A varied range of accounts to suit everyone!

I did some research on fixed rate ISA’s & decided to use UTB after reading positive reports. There’s so much really informative online guidance and the actual account opening was simple and straightforward. There was a clear choice of all the savings products and clear explanation of each which makes it easy, no waffle, jargon or making the process difficult. I like the online platform and the security in place for login and account viewing/management. Everything is clear and concise. I did have cause to contact the customer services team with a query and the call was answered both promptly and efficiently. The lady who answered dealt with my questions and I really felt the whole customer services team experience was excellent. Reviewed on: 25th February 2025

friendly helpful, good rates security very good.

friendly helpful, good rates security very good. kept well informed re rate changes and updates. efficient when over the phone but the music could be better more easy listing would help. Reviewed on: 25th February 2025

Invested in an ISA last year and the whole process w...

Invested in an ISA last year and the whole process was quick and easy. Throughout the year I have received useful updates and information which has been extremely helpful Reviewed on: 25th February 2025

Account easy to open and good rates of interest

Account easy to open and good rates of interest Reviewed on: 25th February 2025

Very good service good website and easy to login

Very good service good website and easy to login Reviewed on: 25th February 2025

Have used them several times as good interest rates.

Have used them several times as good interest rates. Reviewed on: 25th February 2025

So far so good, great rates on fixed rate saving .

So far so good, great rates on fixed rate saving ... market leading when i was looking Reviewed on: 25th February 2025

Very quick and easy to set up a new account...

Very quick and easy to set up a new account Reviewed on: 25th February 2025

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