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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1578 reviews)

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4.90

Based on 1,578 reviews, last reviewed 17th Apr 2026

17933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1578)

Personal fixed term bonds.

We have used them for fixed term bonds for 3 years now and have found them easy to use online with very favourable rates and given us plenty of notice when bond matures in order that we can check the market for interest rates. Currently we have always renewed with UTB. Reviewed on: 14th April 2026

Easy to deal with, good products

Easy to deal with, good products Reviewed on: 14th April 2026

UTB is an excellent provider of savings accounts.

UTB is an excellent provider of savings accounts. It has an easy to navigate website and applying for accounts is very straightforward. Good rates of interest. Reviewed on: 14th April 2026

Simple, safe and good value.

Simple, safe and good value. It does everything it should. Reviewed on: 14th April 2026

Prompt and efficient customer service.

Excellent customer service anytime I call; immediately put through to a human! They stay online until issue is fully resolved. Also easy to use online service. Reviewed on: 14th April 2026

United Trust Bank

Good interest rates, security of information and speed of application process Reviewed on: 14th April 2026

User friendly

As an elderly customer of United Trust Bank I have found dealing with them to be straightforward and the staff have always been very helpful, polite and efficient. It is reassuring to be able to talk to someone on the phone when necessary. Reviewed on: 14th April 2026

Clear and concise written communication.

Clear and concise written communication. I've no complaints! Reviewed on: 14th April 2026

Savings Accounts

I have had savings accounts with UTB for quite a few years now and have never had any issues and the customer service has been excellent. In addition their interest rates are very competitive. Reviewed on: 14th April 2026

Easy to operate Savings Account

I am updated of any changes to the interest rate on our deposit account. I t is easy to pay money into, and also make withdrawals. Reviewed on: 14th April 2026

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