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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1578 reviews)

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4.90

Based on 1,578 reviews, last reviewed 17th Apr 2026

17933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1578)

Saving for the future with United Trust Bank

Good rates of interest and I am able to speak with a person should I experience any issues. My experience would lead me to say they provide a fantastic service and communicate fully if required to do so. Reviewed on: 26th March 2026

ISA Savings

Great service in all ways. Good interest rates Reviewed on: 26th March 2026

Very good communication.

Very good communication. Always get back to you quickly with answers to questions. Reviewed on: 26th March 2026

I wanted a savings product, & researched UTB it had...

I wanted a savings product, & researched UTB it had good reviews.When I had a problem UTB were very efficient in answering the phone.No long queues. Reviewed on: 26th March 2026

Account was easy to set up with clear instructions.

Account was easy to set up with clear instructions. Updates are regularly provided with good choice of options. Reviewed on: 26th March 2026

very good savings rates

great company and excellent customer service Reviewed on: 26th March 2026

MY Savings Bank -Very helpful bank staff.

Very helpful bank staff. It is an organisation that feels personal in their dealings with me. Very pleased with the service provided over number of years.UTB can be trusted to look after your savings and give competitive rates. Thoroughly recommend. Reviewed on: 26th March 2026

Frequent contact without overdoing it.

United Trust contact me frequently but don’t overdo it. I appreciate both those facts. They keep me informed of possibilities and general information. Reviewed on: 26th March 2026

Easy process

Easy processes for online use. Would definitely use again if rates continue to be competitive Reviewed on: 26th March 2026

User friendly bank

United Trust bank offers very good rates of interest. It is easy to open an account and mange it online but they also have very good customer service accessible by email or phone. Reviewed on: 26th March 2026

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