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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1293 reviews)

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4.91

Based on 1,293 reviews, last reviewed 19th Feb 2026

28600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Really nice company to deal with. Really nice company to deal with. Very quick to get through to someone who can help with a query. Reviewed on: 19th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1293)

Wonderful banking experience.

Wonderful banking experience. Olivia looks after me superbly. Can’t recommend highly enough. Reviewed on: 11th February 2026

Brilluant service setting up new accounts

Brilluant service setting up new accounts Reviewed on: 11th February 2026

Very happy with service and interest rates.

Very happy with service and interest rates. Never had a problem. Reviewed on: 11th February 2026

Good rate of interest

As a charity we are always looking for a good rate of interest, and we've found that UTB are always one of the highest. On line banking is extremely convenient, and our experience of UTB is very positive. Reviewed on: 11th February 2026

we have had a seamless and trouble free experience

we have had a seamless and trouble free experience with united trust bank , highly reccomend Reviewed on: 11th February 2026

First Class Service and Staff!

Every member of the UTB team I have spoken with has been first class,efficient and friendly. Their recruitment process clearly looks to employ this type of person, so well done UTB! Reviewed on: 11th February 2026

Hassle free banking with great interest rates for in...

Hassle free banking with great interest rates for investment plans. Keeping customers up to date. Easy to use on line. Overall experience is excellent. Reviewed on: 11th February 2026

Good customer service and competitive interest rates

Good customer service and competitive interest rates Reviewed on: 11th February 2026

Really easy to deal with and provide efficient and t...

Really easy to deal with and provide efficient and timely service Reviewed on: 11th February 2026

Proactive communication.

The bank was proactive in advising about updating our account and assisting with new documentation that was well overdue with change of signatories; the paperwork itself was simpler than that experienced with other banks. Reviewed on: 11th February 2026

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