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United Trust Bank: Personal Savings reviews

4.90
Based on 1,578 reviews, last reviewed 17th Apr 2026
17933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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92%
See only 4 star reviews
8%
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0%
2 star
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0%

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026
John's avatar
John

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
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Lewis Baines

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United Trust Bank Personal Savings reviews (1578)

Online banking.Real people not Bot!

5
Easy to use online banking. Quick response to on line messages from a “real” person not a bot Reviewed on: 26th March 2026

Never and Issue

5
We have invested with UTB for years and never an issue. Always helpful and answer any questions accurately with great empathy Reviewed on: 26th March 2026

A bank you can trust.

5
Very good customer service. Good interest rates, and choice of accounts. Reviewed on: 26th March 2026

Excellent from the start.

5
Excellent from the start. Very informative, Easy to understand and navigate the website. I can do everything myself online or speak to someone if needed. Reviewed on: 26th March 2026

New to this Bank but all has been very good so far.

5
New to this Bank but all has been very good so far. Reviewed on: 26th March 2026

Prompt and efficient service .

5
Prompt and efficient service . Clear explanation when dealing with queries. Reviewed on: 22nd March 2026

Trusted company, always look at competitive interest...

5
Trusted company, always look at competitive interest rates which are easy to access online, also to open easilyy Reviewed on: 18th March 2026

Knowing ones savings are in good hands

5
I have several accounts, and also persuaded my wife to take savings account with United Bank. Retyrns are consistent and always highly competitive. The staff have always been most helpful. Reviewed on: 17th March 2026

Good saving product terms

4
Been saving with this company for quite a few years and never had any issues, Rates have been ok and great choice of saving product terms always actioned my requests. Reviewed on: 16th March 2026

Easy to deal with.

5
Have had savings accounts with UTB for a few years now and never had any problems. When approaching maturity time, they offer competitive rates for the next savings period. Easy to do online. Reviewed on: 15th March 2026

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