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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1306 reviews)

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4.90

Based on 1,306 reviews, last reviewed 26th Feb 2026

29800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Variety of fixed savings Lesser time and varied periods for fixed savings useful if need to stagger income Reviewed on: 26th February 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1306)

Good customer service and competitive interest rates

Good customer service and competitive interest rates Reviewed on: 11th February 2026

Really easy to deal with and provide efficient and t...

Really easy to deal with and provide efficient and timely service Reviewed on: 11th February 2026

Proactive communication.

The bank was proactive in advising about updating our account and assisting with new documentation that was well overdue with change of signatories; the paperwork itself was simpler than that experienced with other banks. Reviewed on: 11th February 2026

I was initially wary of a bank that I had not heard...

I was initially wary of a bank that I had not heard of but after some investigation and reading of the history of the organisation, I opened our account. The rates are excellent, the website is simple and functional without all the advertising and noise I have with my other banks and every transaction has executed faultlessly. Also appreciate the email notifications of transactions for confidence that the transaction has gone ahead and security (knowing that I would be informed if any illegitimate transaction occurred) Reviewed on: 11th February 2026

This bank provides reliable services and solid custo...

This bank provides reliable services and solid customer support. Account management is straightforward, and most issues are handled efficiently. Overall, a dependable option. Reviewed on: 11th February 2026

Great,east to navigate online banking.

Great,east to navigate online banking. Fast communication when notification regarding both deposits and withdrawals. Always great competitive rates which is very important in today's market Reviewed on: 11th February 2026

Great bank all round

Great efficiency, excellent products and good customer service. It is always possible to reach a live agent. Reviewed on: 11th February 2026

Easy to do business, great app, total transparency a...

Easy to do business, great app, total transparency and, when I needed it, friendly and knowledgeable customer support Reviewed on: 11th February 2026

Friendly team, quick at responding

Friendly team, quick at responding Reviewed on: 11th February 2026

Citizens Advice Lewisham

Citizens Advice Lewisham was supported by Olivia Marsh . She was very helpful and supported us with all our queries. We greatly appreciate Olivia's help! Reviewed on: 11th February 2026

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