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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1578 reviews)

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4.90

Based on 1,578 reviews, last reviewed 17th Apr 2026

17933% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1578)

Always kept up to date with maturity

Always kept up to date with maturity Reviewed on: 12th March 2026

reliable bank .

reliable bank .No problems in renewing my account. Kept up to date with money market. Would recommend them to my friends. Reviewed on: 11th March 2026

My savings account offers a good rate of interest.

My savings account offers a good rate of interest, was easy to set up. All data associated with my account is easily accessible via the secure web site. Reviewed on: 11th March 2026

Regularly amongst top rate payers, easy to open acco...

Regularly amongst top rate payers, easy to open accounts, easy to contact. Reviewed on: 10th March 2026

Excellent Customer Service

The account was straight forward to open and explained well. When I needed to contact customer service regarding a mistake I had made with a payment the phone was answered within seconds by an helpful advisor who solved the issue. Reviewed on: 10th March 2026

Good rates and comms, easy to navigate website

Good rates, easy access, good easy to navigate website, good communications Reviewed on: 10th March 2026

Very quick response and very good dual factor security

Very quick response and very good dual factor security Reviewed on: 10th March 2026

Happy customer

Always professional and offer a good rate of return on their savings products. Reviewed on: 10th March 2026

I have several different accounts.

I have several different accounts. Always get an email when a fixed account is about to mature and it is easy to move money to a new account or withdraw some of the investment. If I get difficulty I just give a call and it is soon sorted. Reviewed on: 7th March 2026

United Trust Bank for a trustworthy savings provider

Been a customer of United Trust Bank for a few years now and they offer good savings rates that are simple to manage, so no complaints. Reviewed on: 7th March 2026

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