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United Trust Bank: Personal Savings reviews

4.90
Based on 1,578 reviews, last reviewed 17th Apr 2026
17933% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy online process and superb customer service Easy online process backed up by clear, quick and knowledgeable phone call capability. Reviewed on: 17th April 2026
John's avatar
John

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

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United Trust Bank Personal Savings reviews (1578)

Confidence

5
I know my money is safe and I have confidence in the people of United Trust Bank.They do what thery say they will do. Reviewed on: 7th March 2026

I find United Trust Bank easy to deal with and comp...

5
I find United Trust Bank easy to deal with and competitive interest rates. It is a trusted and reliable company that I choose to save with and customer service is helpful.I would recommend. Reviewed on: 7th March 2026

UTB highly recommended

5
UTB have been easily accessed when needed and the online system works very well . information is always made available. Reviewed on: 6th March 2026

Good for setting up bare trust easy

5
Good for setting up bare trust. Easy Reviewed on: 6th March 2026

Great Customer Service

5
When I took over the roll of Treasurer for my local church, the team were excellent in giving advice on how to re-open the account. They were very patient and professional. I would definitely recommend to other users. Reviewed on: 6th March 2026

United Trust Bank, professional and efficient

5
United Trust Bank provide an efficient and wholly professional banking experience. The staff are knowledgable, friendly and very efficient in answering queries and solving issues. The security of money on deposit or being transferred provides a lot of confidence in the UTB processes and procedures. Reviewed on: 6th March 2026

Reliability and attention to details summarise UTB

5
Reliability and attention to detail summarise the approach by UTB in dealing with personal savings and investments Reviewed on: 6th March 2026

Excellent service and product choice

5
Excellent service and product choice Reviewed on: 5th March 2026

All good , no complaints , does what I need

5
All good , no complaints , does what I need Reviewed on: 5th March 2026

Market Leader

5
Over the years my wife and I have held several Isa or Fixed term savings products and have always found UTB to be competitive in the market. Online access to my accounts is a simple process and communication is good. If you are a first time saver then give UTB a chance as they have several different fixed rate terms Reviewed on: 5th March 2026

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