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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1316 reviews)

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4.90

Based on 1,316 reviews, last reviewed 5th Mar 2026

30500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Excellent new client process Straightforward account opening, easy online process, continuing updates. Reviewed on: 5th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1316)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

Just a good honest bank what more is there say?

Just a good honest bank what more is there say? Reviewed on: 15th April 2025

Very easy website great company to deal with

Very easy website great company to deal with Reviewed on: 15th April 2025

Good experience with new Cash ISA

Opened a Cash ISA in 2024 because of the competitive interest rate on offer. Funding involved two transfers in. Required customer support for portal access and had a questions about the product. Both enquiries were handled well. Reviewed on: 15th April 2025

Very competitive savings for both bonds and ISA'S.

Very competitive savings for both bonds and ISA'S. And my customer service experience has been excellent Very helpful staff willing to explain and guide their products. Reviewed on: 15th April 2025

System very easy to use

The online options are very clearly displayed and very easy to use. I received a confirmation email immediately confirming my transaction was completed in accordance with my instructions Reviewed on: 15th April 2025

Facilitated my moving of a twelve month ISA swiftly,...

Facilitated my moving of a twelve month ISA swiftly, with great customer focus and support Reviewed on: 15th April 2025

They provide non jargon advice and assistance with c...

They provide non jargon advice and assistance with care at all time. Reviewed on: 15th April 2025

ISA savings

Quick to set up and easy to manage - plus a good rate of interest! Reviewed on: 15th April 2025

Very reliable and informative

United Trust Bank communicate well without bombarding with emails. They are always helpful and honest when contacted. I have every confidence in them and have always been satisfied with their service. Reviewed on: 15th April 2025

Cash ISA

Paying in to a cash ISA has been very straight forward. Reviewed on: 15th April 2025

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