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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (983)

took out a ash ISA with Untied Trust bank , the proc...

took out a ash ISA with Untied Trust bank , the process was very easy to do, staff very helpful Reviewed on: 26th February 2025

United Trust Bank - Best for Various Fixed Term Savings

I have held United Trust Bank savings accounts for a number of years. Over this time they have included fixed term deposit accounts for 12 and 15 months offering very competitive interest rates, as well as a fixed term ISA taken out most recently December 2024 offering an excellent 5.4% return, which was a market leader at the time. I found there accounts very straight forward to manage, they are secure, reliable and dependable and I have never had an issue. I will continue to invest in United Trust Bank Reviewed on: 26th February 2025

Easy to navigate hre very competiti

Easy to navigate with very competitive rates and great customer service. Reviewed on: 26th February 2025

very helpful knowledgeable staff

very helpful knowledgeable staff Reviewed on: 26th February 2025

Top Savings rates, great service

I opened a fix rate ISA. The rate was market leading and it was easy to open. They sorted my transfer quickly and kept me informed throughout the process. The online access is very convenient as well. Reviewed on: 26th February 2025

Professional and friendly assistance.

When I have a query, or need advice there is always friendly and professional help easily available. When I had an issue with a password someone patiently and quickly helped me resolve it. Reviewed on: 26th February 2025

Easy ISA transfer for market leading rate.

Easy ISA transfer for market leading rate. Reviewed on: 26th February 2025

The online banking platform is very easy to use.

The online banking platform is very easy to use. Any queries are repidly resolved. Reviewed on: 26th February 2025

Highly recommendable- great rates and service

I opened a savings account with UTB two years ago, and I haven't regretted it. From the beginning, it was a positive experience—setting up the account, making my initial deposit, and contacting customer care were straightforward. I really appreciated being able to change what happened to my profit. After changing my mind a year later, I decided to withdraw my profit annually instead of re-investing it, and I was able to do this. Reviewed on: 26th February 2025

Been using UTB for several years and they are excell...

Been using UTB for several years and they are excellent at looking after current customers Reviewed on: 25th February 2025

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