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United Trust Bank: Personal Savings reviews

4.90
Based on 1,587 reviews, last reviewed 21st Apr 2026
8983% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026
A Q's avatar
A Q

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

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United Trust Bank Personal Savings reviews (1587)

Very informative staff also website second to none

5
Very informative staff also website second to none Reviewed on: 20th January 2026

I have personal investments and over a 5 year period...

5
I have personal investments and over a 5 year period the customer service and investment rates have been exceptional. Great customer service service, never have to wait to speak to someone if I need to. Reviewed on: 15th January 2026

easy opening and handling of account

5
From account opening to funding and receiving account related information, it has been such an easy process. Reviewed on: 15th January 2026

Personal Savings at your finger tips

5
Features on personal savings is so easy to use and makes saving direct and practical. Reviewed on: 13th January 2026

They listened on the phone and acted upon what was n...

5
They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Communication

5
In this modern age of too much automated tech. the full advantage of knowing United Trust Bank personnel are available to chat on a one to one basis is paramount. As human beings we all have voices to communicate. This guides United Trust Bank to use its own self esteem as it continues to grow from daily and weekly individual experiences; enhancing The Groups attributes as well as providing the likes of myself with utter confidence when personal savings extend onwards, day after day and year after year. Many Thanks Reviewed on: 22nd April 2025

Now on my 7th United Trust fixed savings bond.

5
Now on my 7th United Trust fixed savings bond. They are easy to deal with, they keep you informed & their rates are competitive. Reviewed on: 22nd April 2025

Bought a fixed rate ISA.

5
Bought a fixed rate ISA. It was the best rate available at the time. I had a question of how to pay money in. I contacted by telephone, which was answered very quickly and I had a very patient, sympathetic and informative response. Reviewed on: 20th April 2025

A secure and effective system with good rates.

5
A secure and effective system offering attractive rates. Opening an account is a simple process and acknowledged promptly. I had a question about interest credited to my account that was answered within 24 hours. Reviewed on: 20th April 2025

good rate and service.

5
good rate and service. Website intuitive Reviewed on: 19th April 2025

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