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United Trust Bank: Personal Savings reviews

4.90
Based on 1,587 reviews, last reviewed 21st Apr 2026
8983% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026
A Q's avatar
A Q

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

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United Trust Bank Personal Savings reviews (1587)

Had accounts with UTB for s few years now.

5
Had accounts with UTB for s few years now and have always found their rates very competitive. Additionally, whenever I have had cause to contact them via telephone or mai, they have always provided exceptional service. Reviewed on: 16th April 2025

Excellent customer service, isa explained so I coul...

5
Excellent customer service, isa explained so I could understand things. Reviewed on: 16th April 2025

Savings account

5
Opened over the internet no problems Reviewed on: 16th April 2025

UTB offer the best savings rates and great customer...

5
UTB offer the best savings rates and great customer service.. Always quick reply and assurance to any enquiry. Highly recommended ! Reviewed on: 16th April 2025

Savings account

5
We have invested my wife and i quite a few times in fact i have a savings account at the moment and have always found UTB to easy to set up and also easy to speak to if the need arises Reviewed on: 16th April 2025

Customer Service

5
My contact with them and their customer service has always been trouble-free, prompt and informative. Reviewed on: 16th April 2025

Good customer service and interest rates

4
Good customer service and interest rates Reviewed on: 16th April 2025

very user-friendly website, easy to scroll through f...

5
very user-friendly website, easy to scroll through for different services available Reviewed on: 16th April 2025

Top Class Bank for Savings

5
Excellent Bank with first class savings rates and very helpful customer services who are based in England and answer the phone promptly….That’s what I expect from a Bank and that’s what I get. Reviewed on: 16th April 2025

No comments the service was normal nothing special

4
No comments the service was normal nothing special Reviewed on: 16th April 2025

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