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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (983)

Good value for money bank

It’s now easy since they’ve changed the portal, but the ultimate service would be if they had an app for an iPhone Reviewed on: 25th February 2025

Bank is quiet, but they are looking after my money

Bank is very quiet most of the time and quick to jump onto any issues that crop up. Problem solved the same day... Great experience Reviewed on: 25th February 2025

Your money in great hands!

I looked on line for the best deal and the best reviews. You won hands down. Reviewed on: 25th February 2025

Top Class Service

Great support very polite and any issues resolved with ease Reviewed on: 25th February 2025

Great interest rates on fixed term savings accounts.

Great interest rates on fixed term savings accounts. Easy process and speedy confirmation. Reviewed on: 25th February 2025

UTB Service

The staff I have spoken to have always been very helpful and professional. I always feel confident that my requirements are fully understood and being carried out in accordance with what I need. I have invested with United Trust Bank for many years and have never been disappointed with the service provided. Reviewed on: 25th February 2025

First Class service with a human touch

Initial account opened through a very straightforward online process. More recently I have on several occasions used there customer service team. On each occasion I have experienced minimal waiting time and my have been queries dealt with efficiently and professionally. The big, big plus for me is speaking to a human not a robot, keep up the good work. Reviewed on: 25th February 2025

CMW Review

Very helpful and professional, all round. Reviewed on: 25th February 2025

Good communication but no hard sell.

Good communication but no hard sell. Reviewed on: 25th February 2025

Great accessibility and customer service

Great accessibility, best rates of interest and customer service is excellent. Reviewed on: 25th February 2025

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