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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1317 reviews)

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4.90

Based on 1,317 reviews, last reviewed 5th Mar 2026

30600% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I have always had good service from them I have always had good service from them Reviewed on: 5th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1317)

Easy to navigate Web site .

Easy to navigate Web site ..have called customer services once and they were very helpful Reviewed on: 15th April 2025

Helpful staff

I have an isa , and had help from customer service which was clear and helpful Reviewed on: 15th April 2025

I've had several savings account's with United Trust...

I've had several savings account's with United Trust Bank .I use them for their competitive interest rates and the ease of service. I've never had any issues with this bank. Reviewed on: 15th April 2025

Very helpful staff who are always available for any...

Very helpful staff who are always available for any queries Reviewed on: 15th April 2025

Excellent customer service

Easy to use website but also always possible to speak to a human if necessary. Reviewed on: 15th April 2025

very friendly staff nothing is to much trouble

very friendly staff nothing is to much trouble Reviewed on: 15th April 2025

Very professional bank offering very competitive sav...

Very professional bank offering very competitive savings rates and excellent online services. Reviewed on: 15th April 2025

Excellent customer services and easy to apply.

Excellent customer services and easy to apply. Reviewed on: 15th April 2025

My ISA has been quietly sitting there.

My ISA has been quietly sitting there. Reviewed on: 15th April 2025

Contact via phone has always been efficient and pers...

Contact via phone has always been efficient and person dealing with query always very helpful. Reviewed on: 15th April 2025

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