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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1321 reviews)

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4.90

Based on 1,321 reviews, last reviewed 5th Mar 2026

30900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Excellent service and product choice Excellent service and product choice Reviewed on: 5th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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About this product

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United Trust Bank Personal Savings reviews (1321)

Review of the United Trust Bank, Personal Savings:

Excellent service.

I always receive a prompt response to my enquiries, with a trouble-free experience. Reviewed on: 25th February 2025

Good and easy up an account

Good and easy to set up an account Reviewed on: 15th April 2025

Very good service, the website is easy to use.

Very good service, the website is easy to use. Reviewed on: 15th April 2025

Great customer services & choice of products

I have more than one product with UTB l have found them easy to contact & very helpfull. The choice of products very competative. Reviewed on: 15th April 2025

Simply the best

Always helpful, and easy to navigate on line Reviewed on: 15th April 2025

Easy to navigate Web site .

Easy to navigate Web site ..have called customer services once and they were very helpful Reviewed on: 15th April 2025

Helpful staff

I have an isa , and had help from customer service which was clear and helpful Reviewed on: 15th April 2025

I've had several savings account's with United Trust...

I've had several savings account's with United Trust Bank .I use them for their competitive interest rates and the ease of service. I've never had any issues with this bank. Reviewed on: 15th April 2025

Very helpful staff who are always available for any...

Very helpful staff who are always available for any queries Reviewed on: 15th April 2025

Excellent customer service

Easy to use website but also always possible to speak to a human if necessary. Reviewed on: 15th April 2025

very friendly staff nothing is to much trouble

very friendly staff nothing is to much trouble Reviewed on: 15th April 2025

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