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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1324 reviews)

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4.90

Based on 1,324 reviews, last reviewed 6th Mar 2026

31200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Great Customer Service When I took over the roll of Treasurer for my local church, the team were excellent in giving advice on how to re-open the account. They were very pat... Read more Reviewed on: 6th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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About this product

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United Trust Bank Personal Savings reviews (1324)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

A great rate ISA that stayed high throughout the year.

Looking for the best ISA's in 2024, I copuld see that the challenger banks such as United Trust were offering market-leading products, and my experience since has shown that United Trust is the best. When others have taken every opportunity to cut their interest rate in line with Bank of England base rate reductions, my United Trust ISA rate has remained unchanged at 4.75% since June last year. Reviewed on: 15th April 2025

Very competitive interest rates for their one year b...

Very competitive interest rates for their one year bonds. Reviewed on: 15th April 2025

Excellent company to deal with

Always pleased with the savings interest rates when time to reinvest. Reviewed on: 15th April 2025

Good and easy up an account

Good and easy to set up an account Reviewed on: 15th April 2025

Very good service, the website is easy to use.

Very good service, the website is easy to use. Reviewed on: 15th April 2025

Great customer services & choice of products

I have more than one product with UTB l have found them easy to contact & very helpfull. The choice of products very competative. Reviewed on: 15th April 2025

Simply the best

Always helpful, and easy to navigate on line Reviewed on: 15th April 2025

Easy to navigate Web site .

Easy to navigate Web site ..have called customer services once and they were very helpful Reviewed on: 15th April 2025

Helpful staff

I have an isa , and had help from customer service which was clear and helpful Reviewed on: 15th April 2025

I've had several savings account's with United Trust...

I've had several savings account's with United Trust Bank .I use them for their competitive interest rates and the ease of service. I've never had any issues with this bank. Reviewed on: 15th April 2025

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