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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1321 reviews)

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4.90

Based on 1,321 reviews, last reviewed 5th Mar 2026

30900% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Excellent service and product choice Excellent service and product choice Reviewed on: 5th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1321)

Market leading product and service from UTB

UTB provide a market leading product supported by excellent, but non-pushy, customer support. Would recommend highly Reviewed on: 15th April 2025

A Bank you can trust.

At the moment, the world financial markets are extremely volatile, so I thought I'd take my first steps to invest in my first ISA. I wasn't disappointed with United Trust Bank. Everything was professional, answering any questions within a couple of hours. I can't recommend United Trust Bank highly enough. My account is very easy to access and amend. Reviewed on: 15th April 2025

UTB a good home for your savings

Good interest rates and efficient account handling. Reviewed on: 15th April 2025

Online account management is easy to navigate and te...

Online account management is easy to navigate and telephone support if needed is always there Reviewed on: 15th April 2025

Good secure interface for online banking.

Good secure interface for online banking. Good interest rate and intuitive portal Reviewed on: 15th April 2025

Really good website and customer service

Really good website and customer service Reviewed on: 15th April 2025

Ease of setting up account was very good

Ease of setting up account was very good, not had any issues since I set the account up last year. No issues whatsoever with the company. Reviewed on: 15th April 2025

Good customer service and efficient

Good customer service and efficient Reviewed on: 15th April 2025

Simply a good product

I opened a 2 year ISA. The process was easy and the rates were better than most. It would be nice to see improvements to the customer UX and the introduction of a mobile app perhaps. Overall, no frills but a good product. Reviewed on: 15th April 2025

to deal with have recommended to family and...

So easy to deal with have recommended to family and friends. Great rates and hopefully increased rates for existing customers Reviewed on: 15th April 2025

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