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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1322 reviews)

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4.90

Based on 1,322 reviews, last reviewed 6th Mar 2026

31000% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Reliability and attention to details summarise UTB Reliability and attention to detail summarise the approach by UTB in dealing with personal savings and investments Reviewed on: 6th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1322)

Review of the United Trust Bank, Personal Savings:

Easy to open with a quick, hassle-free sign-up process.

Easy to open with a quick, hassle-free sign-up process. It offers one of the best interest rates available, making it a solid choice for growing your savings. Unlike some banks, the rates are transparent and competitive, not short introductory offers that drop later. The online platform is user-friendly, allowing instant access to balances, transfers, and savings tools. There are no hidden fees or restrictive conditions. Customer support is generally responsive by email. Overall, this account is a great option for those seeking a high-yield, no-fuss online savings solution. Reviewed on: 25th February 2025

they have good interest rates and a good internet se...

they have good interest rates and a good internet service. It would be better if they advertise more in the media. Reviewed on: 15th April 2025

Market leading product and service from UTB

UTB provide a market leading product supported by excellent, but non-pushy, customer support. Would recommend highly Reviewed on: 15th April 2025

A Bank you can trust.

At the moment, the world financial markets are extremely volatile, so I thought I'd take my first steps to invest in my first ISA. I wasn't disappointed with United Trust Bank. Everything was professional, answering any questions within a couple of hours. I can't recommend United Trust Bank highly enough. My account is very easy to access and amend. Reviewed on: 15th April 2025

UTB a good home for your savings

Good interest rates and efficient account handling. Reviewed on: 15th April 2025

Online account management is easy to navigate and te...

Online account management is easy to navigate and telephone support if needed is always there Reviewed on: 15th April 2025

Good secure interface for online banking.

Good secure interface for online banking. Good interest rate and intuitive portal Reviewed on: 15th April 2025

Really good website and customer service

Really good website and customer service Reviewed on: 15th April 2025

Ease of setting up account was very good

Ease of setting up account was very good, not had any issues since I set the account up last year. No issues whatsoever with the company. Reviewed on: 15th April 2025

Good customer service and efficient

Good customer service and efficient Reviewed on: 15th April 2025

Simply a good product

I opened a 2 year ISA. The process was easy and the rates were better than most. It would be nice to see improvements to the customer UX and the introduction of a mobile app perhaps. Overall, no frills but a good product. Reviewed on: 15th April 2025

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