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United Trust Bank: Personal Savings reviews

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4.90
Based on 983 reviews, last reviewed 5th May 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025
Stephen W's avatar
Stephen W

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024
Julian Taylor's avatar
Julian Taylor
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About this product

Looking for United Trust Bank personal savings reviews? At Smart Money People, we’re building the biggest collection of financial reviews online, so if you’re an existing United Trust Bank customer, write your own review and help out our community today!

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United Trust Bank Personal Savings reviews (983)

Transfer of Fixed Rate ISA from another provider.

5
It was very easy to get my maturing Fixed Rate ISA transferred to UTB at a much better rate than my then provider was offering. I already had other accounts with UTB including a 30-Day notice and a 3-year Fixed Rate ISA. Reviewed on: 25th February 2025
Chris D's avatar
Chris D

The clue is in the title.

5
The clue is in the title. Trustworthy. Reviewed on: 25th February 2025
William D's avatar
William D

Excellent for savings

5
Great savings rates and great service Reviewed on: 25th February 2025
Steve A's avatar
Steve A

Very straightforward and simple process for opening...

5
Very straightforward and simple process for opening account. Clear information about account management. Rapid response to queries. Reviewed on: 25th February 2025
Mark C's avatar
Mark C

Great Bank - Great service easy to engage with

5
Great service easy to engage with Reviewed on: 25th February 2025
Rachel L's avatar
Rachel L

Good straight forward and professional service

5
I took out an ISA with you, it was straight forward with a fair rate of return. From my experience I transferred another ISA to you. I will certainly use your services again. Reviewed on: 25th February 2025
Chris B's avatar
Chris B

i found the website easy to navigate , there were g...

5
i found the website easy to navigate , there were good savings interest savings rates and a good choice of accounts to choose from ,i received a quick reply from customer service when i needed one and they changed my instructions very quickly without delay. i find they are very easy to save with Reviewed on: 25th February 2025
jayne s's avatar
jayne s

Very easy to access, used services several times

5
Very easy to access, used services several times Reviewed on: 25th February 2025
fpm's avatar
fpm

I had a few issues accessing my account online the c...

4
I had a few issues accessing my account online the customer service on the telephone was good Reviewed on: 25th February 2025
Rupert S's avatar
Rupert S

Smooth transactions and no worries happened

5
Smooth transactions and no worries happened Reviewed on: 25th February 2025
M T's avatar
M T

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