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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (986 reviews)

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4.90

Based on 986 reviews, last reviewed 15th Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

I have personal investments and over a 5 year period... I have personal investments and over a 5 year period the customer service and investment rates have been exceptional. Great customer service service, ... Read more Reviewed on: 15th January 2026

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (986)

good communications.

Easy to use website, good communications. Reviewed on: 25th February 2025

Utterly outstanding in every way.

I have savings invested with 8 different providers and yet United Trust Bank is by far the best. The online banking service is easy to use. When I have to ring branch for advice the call is answered quickly and the response clear and efficient. Cannot fault the United Trust Bank. They provide a brilliant service, excellent rates and with a personal touch that is hard to find. Reviewed on: 25th February 2025

Great savings rates

Put our savings in United trust. Got a great rate and return on it. Reviewed on: 25th February 2025

Transfer of Fixed Rate ISA from another provider.

It was very easy to get my maturing Fixed Rate ISA transferred to UTB at a much better rate than my then provider was offering. I already had other accounts with UTB including a 30-Day notice and a 3-year Fixed Rate ISA. Reviewed on: 25th February 2025

The clue is in the title.

The clue is in the title. Trustworthy. Reviewed on: 25th February 2025

Excellent for savings

Great savings rates and great service Reviewed on: 25th February 2025

Very straightforward and simple process for opening...

Very straightforward and simple process for opening account. Clear information about account management. Rapid response to queries. Reviewed on: 25th February 2025

Great Bank - Great service easy to engage with

Great service easy to engage with Reviewed on: 25th February 2025

Good straight forward and professional service

I took out an ISA with you, it was straight forward with a fair rate of return. From my experience I transferred another ISA to you. I will certainly use your services again. Reviewed on: 25th February 2025

i found the website easy to navigate , there were g...

i found the website easy to navigate , there were good savings interest savings rates and a good choice of accounts to choose from ,i received a quick reply from customer service when i needed one and they changed my instructions very quickly without delay. i find they are very easy to save with Reviewed on: 25th February 2025

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