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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1330 reviews)

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4.90

Based on 1,330 reviews, last reviewed 7th Mar 2026

31800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I have several different accounts. I have several different accounts. Always get an email when a fixed account is about to mature and it is easy to move money to a new account or withd... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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About this product

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United Trust Bank Personal Savings reviews (1330)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

very helpful knowledgeable staff

very helpful knowledgeable staff Reviewed on: 26th February 2025

Top Savings rates, great service

I opened a fix rate ISA. The rate was market leading and it was easy to open. They sorted my transfer quickly and kept me informed throughout the process. The online access is very convenient as well. Reviewed on: 26th February 2025

Professional and friendly assistance.

When I have a query, or need advice there is always friendly and professional help easily available. When I had an issue with a password someone patiently and quickly helped me resolve it. Reviewed on: 26th February 2025

Easy ISA transfer for market leading rate.

Easy ISA transfer for market leading rate. Reviewed on: 26th February 2025

The online banking platform is very easy to use.

The online banking platform is very easy to use. Any queries are repidly resolved. Reviewed on: 26th February 2025

Highly recommendable- great rates and service

I opened a savings account with UTB two years ago, and I haven't regretted it. From the beginning, it was a positive experience—setting up the account, making my initial deposit, and contacting customer care were straightforward. I really appreciated being able to change what happened to my profit. After changing my mind a year later, I decided to withdraw my profit annually instead of re-investing it, and I was able to do this. Reviewed on: 26th February 2025

Been using UTB for several years and they are excell...

Been using UTB for several years and they are excellent at looking after current customers Reviewed on: 25th February 2025

timely & efficient, succinct responses, easy to navi...

timely & efficient, succinct responses, easy to navigate & understand Reviewed on: 25th February 2025

credit where credit is due.

have done EXACTLY what was promised. Reviewed on: 25th February 2025

Investment review

All investments made have received good interest rates. Reviewed on: 25th February 2025

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