Write a review

United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

View other United Trust Bank products

4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

Read all reviews Write a review

About this product

Looking for United Trust Bank personal savings reviews? At Smart Money People, we’re building the biggest collection of financial reviews online, so if you’re an existing United Trust Bank customer, write your own review and help out our community today!

Review United Trust Bank: Personal Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

United Trust Bank Personal Savings reviews (983)

Best interest rates at the time of investment

Best interest rates at the time of investment Reviewed on: 22nd February 2024

Reply from United Trust Bank Thank you for your review, Shaun. We're pleased the rates were right for you! Nick Response date: 26th February 2024

Fantastic service Great rates and products

Fantastic service Great rates and products Reviewed on: 19th February 2024

Reply from United Trust Bank Thank you for the five stars, William! Nick Response date: 26th February 2024

Opened a Trust account.

Opened a Trust account. Very helpful and kept me informed. Reviewed on: 18th February 2024

Reply from United Trust Bank Thank you for your review, Julie. We're pleased you found us helpful and it's good to know you were kept informed along the way. Nick Response date: 26th February 2024

Great customer service

I telephoned this morning to clarify several issues as a relatively new and definitely naive customer. In fact, I called twice and was given clear instructions in a very pleasant manner. Reviewed on: 12th February 2024

Reply from United Trust Bank Thank you for your review, Stella. It's great to know you received such friendly assistance when you needed it. Nick Response date: 26th February 2024

Straight forward Banking

I have been using United Trust Bank for several years for Fixed Rate Bonds and find them very reliable with maybe old fashioned values which I like as a senior. I would certainly recommend. Reviewed on: 12th February 2024

Reply from United Trust Bank Thank you for your review, Raymond. We're happy to know you are so satisfied with your experience of United Trust Bank. Nick Response date: 26th February 2024

Straight forward and excellent service.

Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

Trust by name, trust by nature

Have been saving for a few years and have always received one, if not the best rates around. Easy to set up and good communication Reviewed on: 10th February 2024

Reply from United Trust Bank Thank you for your review, Linda. We're pleased that you have found our communication good and useful, and that the rates have been right for you. Nick Response date: 12th February 2024

Great Customer Service.

Great Customer Service. The Web Interface still have room for improvement. Reviewed on: 2nd February 2024

Reply from United Trust Bank Thank you for your review, and we are pleased to know you received such great customer service from us. We appreciate your feedback about our site and interface, and are happy to confirm that we are working on introducing an update in the coming months, which will hopefully improve your experience. Nick Response date: 2nd February 2024

Excellent customer service and products

UTB was an unknown bank to me but from day one they were so helpful with helping me to open my account. I don’t really like working online and plaqued them with questions. They helped me get online in a helpful friendly manner and I find their online portal very easy to use. I like that they reward existing customers with a better rate. Reviewed on: 30th January 2024

Reply from United Trust Bank Thank you for the five stars, Mrs V. We're pleased that you managed to set up your account without issue, and that you found our customer services team so helpful. Nick Response date: 1st February 2024

customer service.

Very good customer service. Competitive rates Reviewed on: 26th January 2024

Reply from United Trust Bank Thank you for the five stars! Nick Response date: 1st February 2024

Do you have a different United Trust Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Allica 4.82 from 1313 reviews
Savings
from Britannia 4.33 from 2 reviews
Deposit Account
from The Co-operative Bank 3.61 from 11 reviews

Want to see more from United Trust Bank?

Asset Finance
from United Trust Bank 5.00 from 19 reviews
Business Accounts
from United Trust Bank 4.92 from 328 reviews
Charity Accounts
from United Trust Bank 4.71 from 7 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub