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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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United Trust Bank Personal Savings reviews (983)

I recently purchased a 7year ISA,giving a very tasty 5.

I recently purchased a 7year ISA,giving a very tasty 5.2% return.Setting it up was very easy and the customer service team kept me appraised of all the formalities.I felt that my money was in safe hands. Reviewed on: 8th March 2024

Reply from United Trust Bank Thank you for your review, Daz. We're happy to know that you found opening your account easy, and that you received good communication from us throughout. Nick Response date: 11th March 2024

Highly Recommended

My experience entailed excellent communication from the outset. It was easy to open an account and I felt extremely confident in terms of the security of my information. I have been very happy with the service provided and have already made recommendations to others. Reviewed on: 7th March 2024

Reply from United Trust Bank Thank you for your review, Jane. We're delighted that you found opening your account with us so easy, and that you received great communication. We're also happy to know that you have recommended us to others! Nick Response date: 11th March 2024

I have been a customer for several years now and hav...

I have been a customer for several years now and have always been impressed with UTB’s rates, and the ease of using the website. Reviewed on: 4th March 2024

Reply from United Trust Bank Thank you for your review, Mark. We're happy to know how satisfied you are with our service, and the ease of using our website. Nick Response date: 11th March 2024

Good interest rates with a bank you can trust.

Good interest rates with a bank you can trust. Account easy to open and confirmation sent by actual letter. Website has wealth of information on savings, what more does a customer want/ Reviewed on: 25th February 2024

Reply from United Trust Bank Thank you for your review, Joan. We're delighted that you found the account easy to open, and that the articles on our website have been useful to you! Nick Response date: 26th February 2024

happy with info provided, an quality of services

happy with info provided, an quality of services Reviewed on: 23rd February 2024

Reply from United Trust Bank Thank you for your review, Eva. It's great to know you are happy both with the information provided and the quality of our service! Nick Response date: 26th February 2024

Easy & Secure site.

Easy & Secure site. Rates competitive Reviewed on: 23rd February 2024

Reply from United Trust Bank Thank you for the five stars, Roger! Nick Response date: 26th February 2024

UTB have a good reputation in the charitable sector

We are a not for profit entity and UTB specialise in investment accounts for charities and the like and having received a substantial legacy our organisation found UTB returns to be very advantageous. Reviewed on: 22nd February 2024

Reply from United Trust Bank Thank you for your review, Nigel. We're happy to offer such accounts and we are pleased to note the interest rates have been right for you! Nick Response date: 26th February 2024

A pleasant and profitable experience

It has been a hassle free experience. The process of opening an account was through and professional yet easy. Reviewed on: 22nd February 2024

Reply from United Trust Bank Thank you for your review, Mohammed. We're happy to know you found setting up your account so easy! Nick Response date: 26th February 2024

Great rates for easy investing

Great rates, easy to create an account and start investing Reviewed on: 22nd February 2024

Reply from United Trust Bank Thank you for your five stars, Simon! Nick Response date: 26th February 2024

UTB is a winner all round

United Trust Bank has provided me with bonds that are always competitive. Their customer service is beyond excellent. They are easy to contact via phone and provide clear answers to my questions. I am severely sight impaired so speaking to customer service is important for me. They also provide documents in large print format. I have been extremely satisfied with their services. Reviewed on: 22nd February 2024

Reply from United Trust Bank Thank you for your review, Ciaran. It's fantastic to know you find our customer service excellent, and that we are on hand to help you when you need it. Offering a flexible service is important to us, and we are glad you have found it useful. Nick Response date: 26th February 2024

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