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Vanquis : Credit builder credit card reviews

4.80
Based on 21,757 reviews, last reviewed 20th May 2026
83850% increase in 5 star reviews
in the past 90 days
1700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Friendly service and easy app use. The app is extremely easy to use, never had any technical issues and easy to direct to the correct area with no confusion, Customer service is top not... Read more Reviewed on: 20th May 2026
Seany's avatar
Seany

Latest lowest rating:

1

Vanquis has now decided that they are going to use b... Vanquis has now decided that they are going to use biometrics to identify people to use their app. I have contacted and complained that there should b... Read more Reviewed on: 19th May 2026
David B's avatar
David B

About this product

The Vanquis Credit Builder credit card is available to apply for online.

Build your credit rating by paying on time and staying within your limit. With a Vanquis Credit Card, you don’t pay any annual sign-up fees. You pay transaction fees for withdrawing cash, balance transfers and using your card in a foreign currency.

Vanquis Credit Builder credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit builder credit card reviews (21757)

Staff are so very pleasant and polite, They are a...

5
Staff are so very pleasant and polite, They are also very quick and helpful. Never have to wait very long either. Reviewed on: 1st May 2024

Vanquis help me to build my credit rating .

5
Vanquis help me to build my credit rating .other credit offer me credit but I will stay loyal to vanquis Reviewed on: 1st May 2024

Ring to often.

3
Ring to often if go overdrawn, everyday. Reviewed on: 1st May 2024

Brilliant

5
Absolutely great especially when your out of work for short while. Would highly recommend them. So easy to talk to and very understanding. Reviewed on: 1st May 2024

The interest rate is better than other providers.

5
The interest rate is better than other providers. Reviewed on: 1st May 2024

Long complaint process, unhelpful staff down to zero...

2
I phoned to arrange to bring my balance down to zero and asked Vanquis to waive the additional £172 they’d just added in interest and charges, which they wouldn’t do when I complained about the customer service advisor telling me it was my own fault and I ‘should organise my finances better’ I escalated the complaint…I have now paid the balance but the extra fee has been accumulating interest and Vanquis have advised it takes 30 days to process complaints. As the interest on this account is already quite high I feel that Vanquis could be more helpful and user friendly Reviewed on: 1st May 2024

Such lovely costumer service easy banking thank you

5
Such lovely costumer service easy banking thank you Reviewed on: 1st May 2024

I'm very ha thank you very much fo the a was quick.

5
I'm very happy the approval was quick and easy and clear Reviewed on: 1st May 2024

Great app, great communication!

5
Great app, great communication! easy to talk to and make adjustments via the app. They listen to customer’s feedback and action it. Reviewed on: 1st May 2024

An affordable credit limit always helps.

5
An affordable credit limit always helps. Always willing to help if there is difficulty in paying. Reviewed on: 1st May 2024

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