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Velosure: Cycle insurance reviews

4.90
Based on 744 reviews, last reviewed 25th Jun 2025
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Latest highest rating:

5

great cover at a fantastic price great cover at a fantastic price Reviewed on: 25th June 2025
Paul Webb's avatar
Paul Webb

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023
Elliot Long's avatar
Elliot Long

About this product

Velosure offer a range of bicycle insurance policies.

Choose from single bike, multi bike and e-bike cover. Two levels are available – Velosure Core and Velosure Performance. The Performance policy includes cover for road rage assault, sports and 24/7 cycle rescue.

Velosure bike insurance reviews help you find out what it’s really like to be a customer. If you’ve used Velosure before, you can also leave a review and share your experience.

Velosure Cycle insurance reviews (744)

Review of the Velosure, Cycle insurance:

Superb customer service

5
If only every company was like velosure to deal with. Helpful, friendly and always give the best advice for the best option for your needs. And as I normally cycle in my own, the roadside assistance is a huge reassurance. Reviewed on: 15th September 2016

Excellent Service!

5
I have been with Velosure for over a year now and have recently renewed. The service is exceptional, especially by Linda who has been a pleasure to talk to over the phone. I would not hesitate to recommend them to anyone looking for cycle insurance. Reviewed on: 14th September 2016

Truly Outstanding Service

5
I have never insured my cycle before but in this claims culture we live in I decided it was time. Having shopped around taking time to read through reviews and policies etc. I found that Velosure surpassed all it's competitors for value as well as proficiency. Unfortunatley a few weeks ago I had to utilise my policy and was highly satisfied. I would recommend to a friend another friend and another friends friend! Reviewed on: 14th September 2016

Awesome Customer Service

5
Easy to deal with and made the process quick and simple. Would definitely recommend to my friends. Reviewed on: 14th September 2016

Great Service

5
Very efficient and professional service. Easy to speak with. Reviewed on: 14th September 2016

Great price and service

5
Best price insurance I could find for the cover I wanted. Pain free insurance (unlike my crash at the weekend!). Reviewed on: 14th September 2016

Excellent claims service and cover

5
I have used Velosure for a few years and I've not had any troubles. I needed to claim from them last year after I rode through a large pothole and damaged my front wheel and cracked my frame. Their claims team were very swift and got me a replacement in about a week. They also put me through to their legal team who claimed compensation from the council for the pothole and got the thing filled in. Reviewed on: 14th September 2016

Velosure

5
Great service, friendly staff and good value for money! Reviewed on: 14th September 2016

Great insurance, great customer support.

5
It's a really good company offering great comprehensive insurance. Reviewed on: 14th September 2016

Velosure

5
The team was very helpful and answered any questions in full so I fully understood what I was covered for. Reviewed on: 14th September 2016

Fantastic and caring company who know what they're doing!

5
The amount of cover the price is great and whenever I've needed to update anything, their staff has been helpful and always willing to go the extra mile to make sure everything was as easy as possible. Have recommended to friends and will continue to do so! Reviewed on: 14th September 2016