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Velosure: Cycle insurance reviews

Name: Cycle insurance
Rating: 4.9 (744 reviews)

View other Velosure products

4.90

Based on 744 reviews, last reviewed 25th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

great cover at a fantastic price great cover at a fantastic price Reviewed on: 25th June 2025

Latest lowest rating:

1

Misleading bicycle cover I have had premium Velosure bike insurance for the last 4 years for a racing bike ($15,500.00 cover). After an accident with frame / component damage ... Read more Reviewed on: 12th October 2023

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About this product

Velosure offer a range of bicycle insurance policies.

Choose from single bike, multi bike and e-bike cover. Two levels are available – Velosure Core and Velosure Performance. The Performance policy includes cover for road rage assault, sports and 24/7 cycle rescue.

Velosure bike insurance reviews help you find out what it’s really like to be a customer. If you’ve used Velosure before, you can also leave a review and share your experience.

Velosure Cycle insurance reviews (744)

Review of the Velosure, Cycle insurance:

Superb customer service

If only every company was like velosure to deal with. Helpful, friendly and always give the best advice for the best option for your needs. And as I normally cycle in my own, the roadside assistance is a huge reassurance. Reviewed on: 15th September 2016

Friendly and Swift Service

I have shopped around with different insurance companies and always return to Velosure for the reliability and brilliant customer service. Reviewed on: 14th September 2016

Brilliant customer service!

Was a bit unsure of whether I needed specialist cycle insurance, but the person I spoke to explained all the things that my home insurance does not cover me for. Excellent customer service without being pushy and a great price too! Reviewed on: 14th September 2016

great service

great product great service good value for money Reviewed on: 14th September 2016

Fabulous Company

Very friendly, co-operative and helpful company. Reviewed on: 14th September 2016

Excellent and professional organisation

I have always found Velosure to be thoroughly professional, with an excellent client focus. I would heartily recommend them to anyone Reviewed on: 14th September 2016

5 star claims service

All insurance companies will take your money, but you don't really find out what they are like until you make a claim. Velosure were brilliant with my claim, which was accepted and paid with minimal fuss. VIVA VELOSURE! Reviewed on: 14th September 2016

Velosure

The team is fantastic at dealing with any questions or queries and the value for money is brilliant. Reviewed on: 14th September 2016

Low cost and good service

I've insured all 3 of my bikes, and on my renewal saved a packet as they changed their multi bike policies. I spoke with Linda who helped my add a bike on my renewal and talked me through everything. Highly recommended! Reviewed on: 13th September 2016

REcommended.

Good policy, clearly written with input from cyclists, and a responsive customer service team. Good value too. Reviewed on: 13th September 2016

Excellent customer service

Excellent and efficient customer service, fortunately not yet tested the underwriters! Velsoure offer what I believe to be the most balanced product on the market and are extremely easy to deal with without paying a fortune for it. Reviewed on: 13th September 2016

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