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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.87 (568 reviews)

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4.87

Based on 568 reviews, last reviewed 21st Feb 2026

168% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Not just a Building society but Building community. Friendly staff well informed ansalways looking to get the best deal for the customer. No pushy sales or gray areas with Vernon. Reviewed on: 21st February 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (568)

Review of the Vernon Building Society, Mortgages:

complex income mortgage

We managed to use income projections from a client towards affordability, as the client had seen a large uplift in income year on year since covid, which was very bespoke and managed to get us where we needed to be Reviewed on: 13th March 2023

Helpful

Reduce mortgage rates back to where they were!. Reviewed on: 22nd April 2024

Superb

You could better keep the client informed with the progress of the application. Reviewed on: 22nd April 2024

Human touch

vernon listen to your needs, if things don't go to plan they work with you to get the best outcome. Not the cheapest but there is value is speaking to a person. Reviewed on: 22nd April 2024

Excellent

Lower rates needed but more to do with the economy. Reviewed on: 22nd April 2024

Exceptional customer offerings

Very friendly team that are super helpful and responsive. Choices explained in detail and tailored to suit needs of the customer (me). Efficient and easy to follow process start to finish. Reviewed on: 28th March 2024

why i like

easy to contact, always have an answer Reviewed on: 26th March 2024

Excellent customer experience

Real and knowledgeable people at the end of the telephone line ready to help with non standard queries. Reviewed on: 26th March 2024

Great experience - Buy For Uni

I used the Vernon’s buy for Uni scheme, and it was the biggest decision of my life. I’m so glad that societies like the Vernon offer mortgages to young people, without needing even a deposit Reviewed on: 26th March 2024

Great service

I first heard about the building society in October 2022 when they offered a great mortgage product. The service was brilliant from beginning to end! I was kept in the loop at all times and received a nice moving home gift box, full of treats and practical items. Reviewed on: 25th March 2024

Knowledgeable and approachable with an excellent gra...

Knowledgeable and approachable with an excellent grasp of customer requirements. Easy to talk to and first rate desire to help. Reviewed on: 25th March 2024

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