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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.88 (570 reviews)

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4.88

Based on 570 reviews, last reviewed 2nd Mar 2026

107% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent Good customer service. Was called by a member of your staff a very polite person and very helpful. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (570)

Review of the Vernon Building Society, Mortgages:

Great service

Calls were answered promptly. Staff were polite, patient and knowledge. The whole process was very smooth and I received progress updates throughout. Great service throughout. Reviewed on: 10th March 2023

Excellent

When contacting Vernon Building Society, all the staff I have spoken to have been very helpful and pleasant regarding my issue. Excellent service, many thanks. Reviewed on: 19th March 2024

Pre-historic

Need to write letters with more empathy. Reviewed on: 19th March 2024

Fantastic

The communication from Vernon Building Society is fantastic. Reviewed on: 19th February 2024

Brilliant

Very helpful staff, especially the manager at Bramhall. Reviewed on: 19th February 2024

Excellent Underwriting from Leanne.

Excellent Underwriting from Leanne. She went above and beyond. Also excellent support from the BDM Jack..........they are both a credit to Vernon BS. Reviewed on: 31st January 2024

Very helpful staff both over the phone and in branch.

Very helpful staff both over the phone and in branch. I had a minor problem with a repayment not being able to visit a branch and they sorted it immediately. Reviewed on: 24th January 2024

Excellent small building society.

Always able to get through to speak to someone, which is very rare these days. Always friendly, helpful staff that know what they are talking about, again very rare to find. If they say they will call you back, they always do. Although they are not a big company they could certainly teach the big banks & other financial companies a thing or two. Reviewed on: 24th January 2024

Business-like

Good customer care backed up by experience. Nothing we would alter. Reviewed on: 1st January 2024

Superb

The mortgage redmeption team helped me massively, thank you! I can't think of anything to complain about. Reviewed on: 1st January 2024

Friendly

Would like access to savings products too as we are in Northants. Reviewed on: 18th December 2023

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