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Vernon Building Society: Mortgages reviews

4.87
Based on 568 reviews, last reviewed 21st Feb 2026
168% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Not just a Building society but Building community. Friendly staff well informed ansalways looking to get the best deal for the customer. No pushy sales or gray areas with Vernon. Reviewed on: 21st February 2026
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T Rae

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (568)

Review of the Vernon Building Society, Mortgages:

complex income mortgage

5
We managed to use income projections from a client towards affordability, as the client had seen a large uplift in income year on year since covid, which was very bespoke and managed to get us where we needed to be Reviewed on: 13th March 2023

Friendly

5
Primarily, being able to speak on the phone to helpful staff at Stockport is amazing. No complaints. Reviewed on: 22nd November 2023

Personable

5
The give you the personal touch. Reviewed on: 22nd November 2023

Trustworthy

5
Large enough to compete in the market but small enough to office a personal service. Reviewed on: 22nd November 2023

Wonderful

5
Vernon embodied the old style mortgage facility and rightfully can call itself a friendly society. Reviewed on: 22nd November 2023

Very good service and products.

5
I've been a customer with Vernon coming up to ten years. You can't beat the service, top notch, A+. The customer service that Vernon offers is very unique for the times we live in. Excellent customer service. Very good products on offer. Highly recommended. Reviewed on: 6th November 2023

Steady

4
Lower interest rates! Now that the Bank of England has realised they have gone too far with their increases. This is a great opportunity for the Vernon Building Society to lead the way. Reviewed on: 25th October 2023

Supportive

4
Flexible, supportive, professional; excellent customer service by well-informed, polite staff; over many years, despite the cut-throat business world, the Vernon still remains constantly helpful and sympathetic to customers' needs. Reviewed on: 25th October 2023

Friendly

5
They are always at the end of the phone, always helpful, and always helpful and efficient. Reviewed on: 25th October 2023

Proactive

5
I value the Society's always professional means of communication (by email and letter). I believe the Society is genuinely helpful and proactive. Reviewed on: 25th September 2023

Amazing

5
Nothing could be better. Honestly we can't fault them. They are friendly, helpful, you can always speak to someone and they provide a fabulous service. Thank you. Reviewed on: 25th September 2023