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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.88 (570 reviews)

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4.88

Based on 570 reviews, last reviewed 2nd Mar 2026

107% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent Good customer service. Was called by a member of your staff a very polite person and very helpful. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (570)

Review of the Vernon Building Society, Mortgages:

Don't always believe

Money tooken for house valuation and it is our fault that we didn't wait for the answer first. But customer advisor was saying "no need to woried all should be okay, all looks good". Declined because of that there is gaps for last 4 years working (it is not true). Money for deposit are from student finance (Not true as well). Not even given a chance to prove that that it is not true. "You are in risk beacuse of Covid-19". So why giving a hope.. I do not recommended Reviewed on: 16th July 2020

Lifeline

Thank you to all at The Vernon for your support in helping with my mortgage and looking at my situation. A real human approach! Reviewed on: 25th February 2022

Great service

Really friendly service and kept me updated. Reviewed on: 25th February 2022

Excellent Customer Service

One of the few places that still have that ''Personal Touch'' can't beat it !! Reviewed on: 25th February 2022

Friendly

staff always friendly and helpful when sorting new products. Reviewed on: 31st January 2022

Perfect

The service we got at the outset was just what we needed at a very stressful time for us Reviewed on: 11th December 2021

Personal

Personal telephone service & human approach Reviewed on: 7th December 2021

Efficient

I would have liked to have been notified of a better product, rather than finding it myself Reviewed on: 5th December 2021

Great Mortgage Company!

Last year, I took out a mortgage with Vernon. Their customer service throughout the process was great, along with them being the best value deal for us on the market at the time. Reviewed on: 1st December 2021

Excellent

Professional staff always very helpful Reviewed on: 28th November 2021

Fantastic

Change to a repayment mortgage from a buy to let Reviewed on: 27th November 2021

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