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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.88 (570 reviews)

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4.88

Based on 570 reviews, last reviewed 2nd Mar 2026

107% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent Good customer service. Was called by a member of your staff a very polite person and very helpful. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (570)

Review of the Vernon Building Society, Mortgages:

complex income mortgage

We managed to use income projections from a client towards affordability, as the client had seen a large uplift in income year on year since covid, which was very bespoke and managed to get us where we needed to be Reviewed on: 13th March 2023

Great service

Really friendly service and kept me updated. Reviewed on: 25th February 2022

Excellent Customer Service

One of the few places that still have that ''Personal Touch'' can't beat it !! Reviewed on: 25th February 2022

Friendly

staff always friendly and helpful when sorting new products. Reviewed on: 31st January 2022

Perfect

The service we got at the outset was just what we needed at a very stressful time for us Reviewed on: 11th December 2021

Personal

Personal telephone service & human approach Reviewed on: 7th December 2021

Efficient

I would have liked to have been notified of a better product, rather than finding it myself Reviewed on: 5th December 2021

Great Mortgage Company!

Last year, I took out a mortgage with Vernon. Their customer service throughout the process was great, along with them being the best value deal for us on the market at the time. Reviewed on: 1st December 2021

Excellent

Professional staff always very helpful Reviewed on: 28th November 2021

Fantastic

Change to a repayment mortgage from a buy to let Reviewed on: 27th November 2021

Attentive

Non standard new build project. Vernon have been outstanding in support, understanding, knowledge & customer service, supporting us brilliantly throughout a very challenging project Reviewed on: 25th November 2021

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