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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.88
Based on 570 reviews, last reviewed 2nd Mar 2026
107% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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8%
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2%
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0%
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Latest highest rating:

5

Excellent Good customer service. Was called by a member of your staff a very polite person and very helpful. Reviewed on: 2nd March 2026
Stephen Everett's avatar
Stephen Everett

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (570)

Review of the Vernon Building Society, Mortgages:

Don't always believe

3
Money tooken for house valuation and it is our fault that we didn't wait for the answer first. But customer advisor was saying "no need to woried all should be okay, all looks good". Declined because of that there is gaps for last 4 years working (it is not true). Money for deposit are from student finance (Not true as well). Not even given a chance to prove that that it is not true. "You are in risk beacuse of Covid-19". So why giving a hope.. I do not recommended Reviewed on: 16th July 2020
Ela's avatar
Ela

Attentive

5
Non standard new build project. Vernon have been outstanding in support, understanding, knowledge & customer service, supporting us brilliantly throughout a very challenging project Reviewed on: 25th November 2021
Ben M's avatar
Ben M

Excellent

5
Use internet rather than paper for feedback Reviewed on: 22nd November 2021
David W's avatar
David W

Excellent

5
This mortgage has been a huge help for my daughter and her 3 children as the young today really struggle Reviewed on: 21st November 2021
Robert & Deborah C's avatar
Robert & Deborah C

Excellent

5
I think the building society is offering already a good service to public. Reviewed on: 6th November 2021
Ghulamrasoo A's avatar
Ghulamrasoo A

Excellent

5
I like the MUTUALITY. I like that I can speak immediately to a person with knowledge pay enquiry. Don't change, everything is great. Reviewed on: 1st November 2021
Peter B's avatar
Peter B

Excellent

5
Friendly & helpful service - many thanks Reviewed on: 8th October 2021
J Simmonds's avatar
J Simmonds

Worthwhile

5
At a borrower I think you have got it right Reviewed on: 10th September 2021
Antony 's avatar
Antony

Dependable

4
Current accounts. Varied mortgage accounts like you had pre-2016 Reviewed on: 9th September 2021
Ian 's avatar
Ian

Professional

5
I like the prompt acton, friendly service, knowledgeable staff + accessibility to staff Reviewed on: 17th August 2021
Susan's avatar
Susan

Efficient

5
Good service all around, thank you Reviewed on: 15th August 2021
Cleide's avatar
Cleide

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