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Vernon Building Society: Mortgages reviews

4.89
Based on 499 reviews, last reviewed 10th Nov 2025
229% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Great for self build mortgages Vernon understood the requirements for our self build and more importantly, unlike many other lenders are on the ball with modern building constructio... Read more Reviewed on: 10th November 2025
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Rupert T

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (499)

Profesional and friendly

5
Information on the family assist mortgages provided in a friendly manner Reviewed on: 21st May 2018

Fantastic

5
Really helpful and lots of advice provided. Gave me different options. Reviewed on: 17th May 2018

A joy to speak to a friendly advisor

4
excellent service. The adviser provided a great deal of information Reviewed on: 17th May 2018

Yippee! Got a mortgage from vernon!!!!

5
My financial situation is quite unique, so my mortgage adviser wanted to approach a small lender who would pay more attention to me. Unlike the larger banks who just tick boxes, Vernon took time to look at my application in detail. Thank you Vernon Builing Society for treating me as an individual. You are fabulous!! Reviewed on: 7th April 2018

Re-mortgage aplication

5
Super product - ideal for our purposes.Straight forward procedure and excellent customer service. Legal side taken care of very efficiently. Reviewed on: 1st February 2018

Excellent service start to finish

5
Excellent From the first enquiry to completion. Friendly helpful staff. Everything explained clearly. Fully recommend to everyone. Reviewed on: 27th December 2017

Excellent service and excellent advice

5
My urgent need was to find an interest-only lifetime mortgage in the face of a refusal by Virgin Money to agree an extension to the terms of my existing loans Reviewed on: 14th December 2017

Fantastic service

5
We had very friendly and helpful service from Becky Kershaw when she dealt with our mortgage. Very professional! Reviewed on: 4th December 2017

First time buyer

5
THANK YOU 100% Highly recommended. Enam Islam from the Stockport branch and Julie McLoughlin the Underwriter has been truly amazing in helping me and my partner apply for our first mortgage, literally so many thank you’s, I wished I could show my appreciation, words just doesn’t seem enough. (My rate says 5 stars but this is just not enough It should be 10 stars :-) I had issues with a couple of missed payments from 2012 which was causing me tremendous worry, many of the high street lenders rejected me on hard credit search, and the specialists in bad credit and brokers, who did want to help wanted 10 - 15% deposit which would have been impossible for me as I only had a limit for 5%. Applying for this mortgage was for the home we are currently living in, we didnt want to move out, especially near xmas plus the stress of finding another school for my daughter, we was on a short deadline which was 3 months, we completed Yesterday. So happy. So finding Vernon as been brilliant, the company is its weight in gold. Customer till the end now :-) the patience and support from Enam as been amazing. Reviewed on: 1st December 2017

Mortgage advance

5
We were dealt with in a friendly helpful way all through our application. Communication to us was terrific and we would heartily recommend the Vernon Building Society to our friends and family. Thanks so much to Caroline, Julie and Kevin. Reviewed on: 6th November 2017

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