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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (606 reviews)

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4.82

Based on 606 reviews, last reviewed 8th Jul 2026

76% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Vernon was very responsive whenever we requested an... Vernon was very responsive whenever we requested an update or needed any help with the 3rd party supplier, such as the valuer. Reviewed on: 8th July 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (606)

Convoluted and lengthy process

Eight weeks (Xmas in between) since first application. Mortgage approved but still no date for receipt of funds. Joint solicitor chasing you today. Jo Torkington a delight to deal with. Surveyor's fee (reduced on appeal from £800 to £620) for valuation-only (not Home Buyers' report) outrageously uncompetitive against others (eg Nationwide) who advertise and will effect with no charge to applicant. Reviewed on: 1st February 2019

Brilliant

Customer service excellent understanding and caring efficient. Affordable rates Reviewed on: 1st February 2019

Affordable Mortgage Rate

Informative,efficient,friendly and a great Mortgage Rate which was affordable for us Reviewed on: 31st January 2019

Excellent service

Discussed application and it felt just like proper service should be Reviewed on: 25th January 2019

Helpful

Very friendly staff - thank you Reviewed on: 24th January 2019

Best

Brilliant customer service, good deals, retirement mortgages Reviewed on: 23rd January 2019

This is an old fashioned proper Building Society

You talk to actual people who look at your actual circumstances and are ready to fit your needs. Reviewed on: 23rd January 2019

amazing

Service we have received has always been 100%. We love the Vernon and we deal with real people. Reviewed on: 22nd January 2019

Always very helpful

Always been very helpful and explained possibilities clearly Reviewed on: 22nd January 2019

Absolutely Excellent

The Vernon is Absolutely faultless. Reviewed on: 21st January 2019

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