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Vernon Building Society: Mortgages reviews

4.88
Based on 552 reviews, last reviewed 4th Feb 2026
109% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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Latest highest rating:

5

Very smooth process, thank you. Very smooth process, thank you. Everything progressed smoothly Reviewed on: 2nd February 2026
Susan F's avatar
Susan F

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (552)

Review of the Vernon Building Society, Mortgages:

No nonsense, straight to the point.

5
No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be better I.e. weekends not everybdy can make weekdays as they have to work too. So Saturdays would be better if they could open. Reviewed on: 27th January 2025

In branch service review

5
Friendly staff, very knowledgeable. Reviewed on: 27th October 2025

Good service

5
Good service although most contact was via a solicitor. Reviewed on: 13th October 2025

I was taking out an IOR Mortgage which was seamless...

5
I was taking out an IOR Mortgage which was seamless and straightforward I had never had anything to do with mortgages as my late husband dealt with it all. I entered this with trepidation but Vernon made it so easy. I have recommended to friends and relatives Reviewed on: 9th October 2025

excellent service great communication

5
excellent service great communication Reviewed on: 9th October 2025

Excellent product suited exactly to my requirements.

5
Excellent product suited exactly to my requirements. Speedy decision making and remarkable efficiency in completing despite the bonkers UK system Reviewed on: 3rd October 2025

Honest opinion

5
Professional and responsive keeping you informed every step of the way Reviewed on: 3rd October 2025

Very easy and smooth transaction

5
Very easy and smooth transaction Reviewed on: 2nd October 2025

Spoke to Suzan Roan a few times really helpful lady.

5
Spoke to Suzan Roan a few times really helpful lady. Nothing to much trouble for her Reviewed on: 2nd October 2025

In branch service review

5
Like the availability of mortgages for retired people like myself. Also received personal cost service by one individual who answered the phone and email. Reviewed on: 24th September 2025

Kept informed and updated regularly.

5
Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025

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