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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.94 (3532 reviews)

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4.92

Based on 3,532 reviews, last reviewed 13th Jan 2026

62% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Wonderful customer service with attention to detail. Wonderful customer service with attention to detail. It’s always great to actually talk to human beings at the end of the phone ! Reviewed on: 13th January 2026

Latest lowest rating:

1

Easy Access - A Joke Couldn't access "Easy Access Account" due to programming fault. When access was available the funds left the account but never arrived in the designat... Read more Reviewed on: 8th December 2025

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About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Vernon Building Society Savings reviews (3532)

Review of the Vernon Building Society, Savings:

Engaging

Extremely knowledgeable staff (Jo) explained products and process clearly and succinctly Reviewed on: 9th April 2017

Wonderful customer service with attention to detail.

Wonderful customer service with attention to detail. It’s always great to actually talk to human beings at the end of the phone ! Reviewed on: 13th January 2026

Friendly, helpful and knowledgeable staff.

Friendly, helpful and knowledgeable staff. Feels personal to you and brilliant involved in local communities. Easy to access to too with plenty of branches Reviewed on: 13th January 2026

Really friendly help aways available in branches

Really friendly help aways available in branches, with follow-up phone calls about any unresolved issues. Reviewed on: 13th January 2026

Fantastic Service

I opened an account with Vernon soon after moving to Stockport. I have always found them to have a wide choice of accounts and good interest rates. The staff are friendly and helpful. During Covid I needed to transfer a large sum from my savings to my bank account to pay for a new bed and they arranged this over the phone in a simple and speedy manner. I am always informed of changes to the interest rates in a timely way so that I have the opportunity to move savings to another account if I should wish to. I can’t fault the excellent service I have received from them. Reviewed on: 13th January 2026

Pleasant, Persainal and approachable

Always easy to deal with and efficient. The website is also easy to navigate . Whenever I do med to call them, you get a pleasant and what seems a more personal approach. Reviewed on: 13th January 2026

Always helpful ..

Always helpful and cheerful whenever we go in and as a bonus it's a local branch. Reviewed on: 13th January 2026

Helpful staff but branch opening hours too limited.

Helpful staff but branch opening hours too limited. Reviewed on: 13th January 2026

Very good customer service and friendly

Very good customer service and friendly Reviewed on: 13th January 2026

Good choice of accounts and saving options also a si...

Good choice of accounts and saving options also a simple to use online service Reviewed on: 13th January 2026

Very good local and friendly and efficient and flexi...

Very good local and friendly and efficient and flexible Building Society really supportive and sensible staffopposite of bureaucratic Reviewed on: 13th January 2026

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