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Vernon Building Society: Savings reviews

4.92
Based on 3,869 reviews, last reviewed 9th Mar 2026
528% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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96%
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Latest highest rating:

5

Opening a savings account Very friendly and helpful. Gerry was able to talk me through the process and provide me with the information needed. So good to speak to someone in pe... Read more Reviewed on: 9th March 2026
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Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026
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Nina L

About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Vernon Building Society Savings reviews (3871)

Review of the Vernon Building Society, Savings:

Outstanding

5
Customer service and staff are very helpful Reviewed on: 15th May 2017

Trust the Vernon

5
Always found staff very helpful when looking at ways to invest money would recommend the Vernon Reviewed on: 27th January 2025

Help to buy

5
From when I opened my account (help to buy isa) to present, any issues I had were sorted plus the regular feedback and letters about my account was useful. Reviewed on: 27th January 2025

Great Bank Good Values

5
New customer who saw a good account with a local bank. Wasn't expecting anything special but REALLY IMPRESSED. Great rate, good rates still there and good online account that's easy to use. Customer service good too. Having started with one account, if I had more money I'd return and open another Reviewed on: 27th January 2025

Great savings locally

5
Good interest rate, local branches, friendly staff and an inviting customer space Reviewed on: 27th January 2025

helpful, local, friendly, good range of products

4
helpful, local, friendly, good range of products Reviewed on: 27th January 2025

The battle between the physical and digital money

5
Time is precisions and human contact is still valued by the nature saver. The youth of today are content with digital and having no contact with physical money but there is a generation that still want this interaction. With other banks withdrawing from the high street and catering for this generation will drive the nature people to change banks to keep the physical aspect of money Reviewed on: 27th January 2025

Changed our accounts from another building society.

5
Changed our accounts from another building society. very welcoming and pleasant process. Very professional. Excellent kcal branch to us. A real branch with real people! Would have scored 10/10 but for not having a card terminal for transactions. Surprising for today. Reviewed on: 27th January 2025

Great staff

4
I find the staff excellent; really helpful and informative. However, the opening times of the Vernon is not really customer friendly. I work full time & find it hard to get there when I need to. Reviewed on: 27th January 2025

Really friendly and attentive staff

5
Really friendly and attentive staff Reviewed on: 27th January 2025

The Vernon show big firms how it should be done.

5
The Vernon are great listeners. They treat me like an individual and work hard to understand my needs, I never feel like they're pushing me towards one product or another, but they always make sure I'm able to make the best decision for me. They take the time to explain in clear language what they're offering and are always friendly. At times when I've been in difficult financial situations they are great at giving personal, practical advice. They are an example of how firms should operate. Reviewed on: 27th January 2025

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