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Vernon Building Society: Savings reviews

Name: Savings
Rating: 4.92 (3845 reviews)

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4.92

Based on 3,845 reviews, last reviewed 3rd Mar 2026

509% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I like the staff who are friendly like the face to f... I like the staff who are friendly like the face to face it is great Reviewed on: 3rd March 2026

Verified source

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026

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About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Vernon Building Society Savings reviews (3845)

Review of the Vernon Building Society, Savings:

Very helpful and informative

Lucy is a great member of your team Reviewed on: 28th August 2017

I have been a saver with the Vernon for nearly 70 ye...

I have been a saver with the Vernon for nearly 70 years and have always received prompt and excellent service from their knowledgeable staff. When I have needed fixed rates the variety offered has always met my needs Reviewed on: 13th January 2026

Reliable and trustworthy

My go to place for my finances instead of a bank Reviewed on: 13th January 2026

Great customer service in my local branch

Great customer service in my local branch Reviewed on: 13th January 2026

The staff are very helpful and friendly.

The staff are very helpful and friendly. Reviewed on: 13th January 2026

Local very friendly

Local very friendly always answer problems and sort them out Reviewed on: 13th January 2026

So easy to go into the bank and speak to a real pers...

So easy to go into the bank and speak to a real person who will help you with anything you require. Also took mum in and she was so impressed that she changed her other accounts to the Vernon Reviewed on: 13th January 2026

A pleasure to deal with.

I have always found the Vernon provide excellent products and helpful, friendly customer service. The staff are excellent. Reviewed on: 13th January 2026

Fantastic customer service

I have dealt with the Vernon for years through my employer, but only recently took out a personal savings account (regular saver). Process was very easy, & when I had an issue (nothing to do with the Vernon) the Vernon acted immediately & helped me resolve. Staff very helpful over the phone, & got through immediately unlike a lot of banks/building societies I've dealt with in the past. Reviewed on: 13th January 2026

Top Customer Service

It’s easy to contact the Vernon and speak to an actual person. Makes a real difference. Reviewed on: 13th January 2026

The staff are what make the difference.

The staff are friendly. They listen. You know that they are there to genuinely help and not just help you fill in forms. Reviewed on: 13th January 2026

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