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Vernon Building Society: Savings reviews

4.92
Based on 3,730 reviews, last reviewed 22nd Jan 2026
209% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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0%
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0%
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Latest highest rating:

5

Excellent Customer Service I have had excellent customer service at Vernon both verbally in the branch and over the telephone phone. They have always resolved my concerns and qu... Read more Reviewed on: 22nd January 2026
Terrance's avatar
Terrance

Latest lowest rating:

2

I find the online system difficult to use and have b... I find the online system difficult to use and have been locked out a couple of times. This makes accessing my money difficult. It then takes time to s... Read more Reviewed on: 14th January 2026
Nina L's avatar
Nina L

About this product

Vernon Building Society savings reviews can help you to find out more about life at Vernon Building Society. How easy is it to contact Vernon Building Society? And how friendly are they? Our Vernon Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Vernon Building Society Savings reviews (3730)

Review of the Vernon Building Society, Savings:

Excellent service

4
Friendly and good service with a smile Reviewed on: 29th April 2017

Great local building society with really competitive...

5
Great local building society with really competitive rates Reviewed on: 13th January 2026

Friendly service, reliable interest rate.

5
Friendly service, reliable interest rate. Make you can sleep and relax always. Just good fit online service. Reviewed on: 13th January 2026

Provide competitive saving rates and excellent custo...

5
Provide competitive saving rates and excellent customer service Reviewed on: 13th January 2026

I was supported well by Vernon staff to set up my on...

5
I was supported well by Vernon staff to set up my online savings account. When I needed help with an issue I encountered staff talked me through it. Staff are knowledgeable and the account is easy to pay into and access. Glad I chose a Vernon savings account. Reviewed on: 13th January 2026

I love being able to speak to a human being

5
I love being able to speak to a human being whenever I need to and to be able to transact efficiently online when that suits me. Reviewed on: 13th January 2026

Great comms

5
Communication was fantastic through onboarding via email, prompting call to action. Live out of area but feel connected to the Society through comms on socials and email Reviewed on: 13th January 2026

A small personal organisation offering value for mon...

5
A small personal organisation offering value for money services. I have used online services but have not visited a branch so cannot comment on that aspect. Reviewed on: 13th January 2026

Friendly, knowledgeable and helpful staff AND a loca...

5
Friendly, knowledgeable and helpful staff AND a local branch open when I want to use it. Godd savings rates as well. Reviewed on: 13th January 2026

Proving small is still often better

5
Savings rates are average to good, customer service is excellent - whether on the phone or in branch. Vernon BS proves that small, local building societies can still compete whilst bringing old school attention to detail and service. No app, and online banking is clunky, but for savings this is ok. Reviewed on: 13th January 2026

good local bank for stockport that supports the comm...

5
good local bank for stockport that supports the community Reviewed on: 13th January 2026

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