Write a review

Newsletter

Go to business site

Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 3.96 (269 reviews)

View other Virgin Money products

3.96

Based on 269 reviews, last reviewed 29th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

16%

13%

Latest highest rating:

5

Cash isa I made an account and then downloaded the app. Not checking for nearly a year the app didn’t work. Called virgin and they were amazing with helping me... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Virgin's impossible website I'm trying to open an ISA online but Virgin's website is sending me in circles. Tried to get help but it says help buying an ISA has been discontinued... Read more Reviewed on: 29th September 2026

Read all reviews Write a review

About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Review Virgin Money: Cash ISA now

Help others make smarter decisions by sharing your own experience.

Write a review

Virgin Money Cash ISA reviews (269)

Great!

Excellent customer service, would suggest to friend! Reviewed on: 15th December 2018

Fabulous rates

I have been a customer for a few years and am impressed with the great rates virgin always offer Reviewed on: 15th December 2018

Good rates and easy access

Staff very helpful and made setting up account and transfers simple and quick. Reviewed on: 15th December 2018

Great rate

Straightforward, no hassel to set up, great rate, very helpful staff. Reviewed on: 15th December 2018

Good rate

Happy with interest rates and customer service. Reviewed on: 15th December 2018

Virgin cash ISA

When looking for a better interest rate I found Virgin bank online. Their staff have been helpful in supporting me with the transfer and this ISA is accessible online. Reviewed on: 15th December 2018

Great ISA rates

When looking for a better interest rate on my ISA at the end of 1 year I found Virgin''s rate online. My nearest branch were very helpful in helping to arrange the transfer and I can access this account online. Reviewed on: 15th December 2018

Easy to use.

Was easy to get an IAS, and staff, both in the bank and on the phone were very helpful. Reviewed on: 14th December 2018

Great isa rates

Staff in branch and on phone are so helpful and make every transaction so easy giving you all the information and options you need Reviewed on: 14th December 2018

Clear criteria and easy to use should needs arise

Someone always available to advise and explain any uncertainty. Friendly voice, never patronising and not pushing to seek new clients. Time give to reflect on whether to go ahead. Reviewed on: 14th December 2018

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Cash ISA
from Kroo 4.73 from 561 reviews
Cash ISA
from Ford Money 4.18 from 4 reviews
Help to Buy ISA
from Santander 3.90 from 12 reviews

Want to see more from Virgin Money?

Fixed Rate Savings
from Virgin Money 4.51 from 61 reviews
Help to buy ISA (discontinued)
from Virgin Money 4.45 from 23 reviews
M Plus account
from Virgin Money 4.34 from 33 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub