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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 3.96 (269 reviews)

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3.96

Based on 269 reviews, last reviewed 29th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

16%

13%

Latest highest rating:

5

Cash isa I made an account and then downloaded the app. Not checking for nearly a year the app didn’t work. Called virgin and they were amazing with helping me... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Virgin's impossible website I'm trying to open an ISA online but Virgin's website is sending me in circles. Tried to get help but it says help buying an ISA has been discontinued... Read more Reviewed on: 29th September 2026

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (269)

Virgin bank

Always friendly and very helpful Reviewed on: 14th December 2018

Easy Setup

Very easy to do,good staff information and care. Virgin money is easier and quicker than most banks in my area. Excellent staff at the Bishop Auckland bank. Reviewed on: 14th December 2018

Service

Virgin bank have amazing customer service, really making the customer feel valued and rewarded Reviewed on: 14th December 2018

Good return on Cash ISA

So easy to set up and web site is intuitive Reviewed on: 14th December 2018

No hassle savings

I transferred an existing isa in to a virgin isa which had a better interest rate. Opening the account and transferring was totally hassle free. Reviewed on: 14th December 2018

Super dooper

This is much more than a bank. A good bank with perks on top. Super. Reviewed on: 14th December 2018

Clear and concise information

I am so glad I chose Virgin Money's cash ISA. All the information is laid out clearly and concisely, which helps me to make the right decision. Thank you! Reviewed on: 14th December 2018

A bank that cares

Great rates and good service with all the appropriate info in easy to understand format Reviewed on: 14th December 2018

Virgin bank cash Isa

I take out a virgin cash Isa every year with my local Derby branch. Always market leading rates and exceptional service. Recommend Virgin bank over all other high street banks. Reviewed on: 14th December 2018

Service with a smile.

Always a pleasant greeting and always happy to help when seeking advice. Reviewed on: 14th December 2018

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