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Virgin Money: Cash ISA reviews

3.94
Based on 264 reviews, last reviewed 9th Jul 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
13%

Latest highest rating:

4

Good, but access via app would be appreciated I have have a Cash ISA with Virgin Money. The account was straightforward to open and I haven't had a problem since opening, however the ISA can only ... Read more Reviewed on: 13th June 2025
Carl Mountain's avatar
Carl Mountain

Latest lowest rating:

1

You cannot even get the reviews right . You cannot even get the reviews right . NO I AM NOT WRITING IT AGAIN. Reviewed on: 9th July 2025
mick chesman's avatar
mick chesman

About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (264)

modern and efficient.

4
Just the best rates always. Fantastic lounges and brilliant friendly staff. Reviewed on: 14th December 2018

Always easy and a pleasure

5
I set up 2 cash ISAs in store, transferring from other ISAs . Everything was very easy, with very friendly staff. A nice atmosphere in the store. Renewing every year has been very easy too over the phone. Always helpful people on the phone. The paperwork has been clear. Reviewed on: 14th December 2018

Amazing

5
Fab customer service, great deals, good perks, lovely offices :) Reviewed on: 14th December 2018

Fabulous

5
Amazing customer service, good perks and great deals Reviewed on: 14th December 2018

Most helpful and friendly staff

5
I have an existing cash isa and remembered how easy it was to arrange in branch. I wanted a regular savings account so went back to the branch because of my previous good experience. Again the staff could not have been more helpful in opening my new account. They even saved me money on travel insurance. Best high street banks by miles. Reviewed on: 14th December 2018

Good products w competitive rates

4
Good rates and simple to setup on line Reviewed on: 9th December 2018

easy online banking

5
Virgin online banking is very easy and quick much better than some of the other banks I deal with. I live too far away from a store to visit in person so it is important to me to be able to access my account quickly online. Reviewed on: 9th December 2018

Great Rate

4
We have been getting good very good rates and there is never any pressure Reviewed on: 8th December 2018

good deals for customers

4
Prize draws etc, plus competitive rates Reviewed on: 8th December 2018

Good rates. Great website.

5
I have been a Virgin customer for many years (and with Northern Rock for years previously). Virgin is modern and efficient. It offers good rates and communicates in good time for fixed term roll-over options. The log in security gives me confidence. Most of my dealings are on-line but my branch experiences are always positive. I am very happy with Virgin Money - and would recommend to all. Reviewed on: 8th December 2018

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