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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 3.96 (269 reviews)

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3.96

Based on 269 reviews, last reviewed 29th Sep 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

16%

13%

Latest highest rating:

5

Cash isa I made an account and then downloaded the app. Not checking for nearly a year the app didn’t work. Called virgin and they were amazing with helping me... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Virgin's impossible website I'm trying to open an ISA online but Virgin's website is sending me in circles. Tried to get help but it says help buying an ISA has been discontinued... Read more Reviewed on: 29th September 2026

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (269)

Good products w competitive rates

Good rates and simple to setup on line Reviewed on: 9th December 2018

easy online banking

Virgin online banking is very easy and quick much better than some of the other banks I deal with. I live too far away from a store to visit in person so it is important to me to be able to access my account quickly online. Reviewed on: 9th December 2018

Great Rate

We have been getting good very good rates and there is never any pressure Reviewed on: 8th December 2018

good deals for customers

Prize draws etc, plus competitive rates Reviewed on: 8th December 2018

Good rates. Great website.

I have been a Virgin customer for many years (and with Northern Rock for years previously). Virgin is modern and efficient. It offers good rates and communicates in good time for fixed term roll-over options. The log in security gives me confidence. Most of my dealings are on-line but my branch experiences are always positive. I am very happy with Virgin Money - and would recommend to all. Reviewed on: 8th December 2018

Still some way to go

Still need for overall improvement Reviewed on: 7th December 2018

Safe & Easy

Just enjoy the friendly helpful staff. I do not have a lot of money but whenever I have to visit store they always manage to make you feel you are important. I also love my wee visits to Virgin lounge. Reviewed on: 7th December 2018

Simple & straightforward online financial services.

Very straight forward & efficient administration of my Cash ISAs. Reviewed on: 7th December 2018

Trustyworthy

Safe,sound and reliable-with straightforward routine management and efficient servicing. Reviewed on: 7th December 2018

Straighforward product, excellent interest rate

Easy to arrange he ttransfer into a top interest paying ISA Reviewed on: 7th December 2018

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